Claims Advisor

2 weeks ago

Chester, United Kingdom Proximo Holdings Limited Full time

**Claims Advisor**

**Chester**

**£25,500**

At Complete Vehicle Support, we are a specialist accident and repair management business. When vehicles are out of action, we step in to provide replacements, ensuring our customers maintain their independence and mobility.

We are currently seeking a Claims Advisor to join us during an exciting phase of growth. In this role, you will be a key point of contact for our customers, collaborating with motor manufacturers and third-party claims administrators to ensure high-quality, prompt repairs.

**What will you be doing?**

**Key Responsibilities**:

- Work closely with fleet work providers, clients, and repairers to ensure timely and efficient repairs.
- Research and select suitable repairers from CVS’ vast repair network based on specific customer needs.
- Update and maintain a bespoke case management system with detailed progress reports.
- Liaise with insurers and engineers to address liability queries and recover costs.
- Provide excellent customer service through effective communication and problem-solving.
- Adhere to strict service level agreements and timelines.

We are seeking someone with experience handling a high volume of calls, ideally within the motor industry in some capacity, who is hoping to broaden their expertise by dealing with a wider range of enquiries. Ambition and new ideas are always encouraged

**What we offer you...**

As an** Investors in People GOLD** standard employer and a member of the **Inclusive Employers Group,** we invest in your development and provide the latest technology, support, and knowledge to help you deliver excellent service to our customers.
- 25 days of Holiday, no working on Bank Holidays, plus your birthday off
- Hybrid working after 3 months of probation
- Dedicated healthcare plan via Medicash including optical, dentistry and physiotherapy
- Summer and Christmas company events
- Enhanced Paternity and Maternity leave
- Health and Wellbeing programme
- Life insurance
- Retail Cashback Scheme
- Service Reward Scheme
- Cycle to Work Scheme

**Before you go...**
- For Proximo, having a friendly, diverse, and inclusive atmosphere is crucial to achieving our best-in-class goal. When everyone feels free to be their best selves at work, Proximo thrives. We want our people base to match the variety of our customer base. While we strive to maintain a culture where employees feel appreciated and valued for their individual potential, we celebrate diversity. Our dedication to diversity is authentic, continuously developing, and top-down driven. Proximo takes great satisfaction in being open to everyone. No matter your gender, sexual orientation, disability, race, marital status, ethnicity, religion, or social class, we encourage you to apply. We support diverse workplaces where our employees may always give and display their best selves._
- #P1_

  • Claims Handler

    2 weeks ago

    Chester, United Kingdom PIB Group Full time

    **Claims Handler** Join us - one of the 'Sunday Times Top 100 Best Companies to Work For' and the UK's largest tenant referencing and specialist insurance firm. **The Role** We are looking for someone, primarily with experience in delivering excellent customer service, who can confidently manage a portfolio of claims. The successful Claims Handler will work...

  • Claims Handler

    2 weeks ago

    Chester, United Kingdom Proximo Holdings Limited Full time

    **Motor Claims Handler** **Chester** **£25,000** **Do you have experience delivering exceptional customer service?** Complete Vehicle Support is a specialist accident and repair management business. When vehicles are out of action, we step in to provide replacements, ensuring our customers maintain their independence and mobility. We are now on the...

  • Total Loss Claims Advisors

    1 week ago

    Chester, United Kingdom Solus Accident Repair Centres Full time

    OverviewReady to make your application Please do read through the description at least once before clicking on Apply.Are you seeking a role where you can utilise your customer service, claims knowledge and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to...

  • Total Loss Claims Advisors

    6 days ago

    Chester, United Kingdom Solus Accident Repair Centres Full time

    OverviewReady to make your application Please do read through the description at least once before clicking on Apply.Are you seeking a role where you can utilise your customer service, claims knowledge and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to...

  • Total Loss Claims Advisors

    7 days ago

    Chester, United Kingdom Solus Accident Repair Centres Full time

    OverviewReady to make your application Please do read through the description at least once before clicking on Apply.Are you seeking a role where you can utilise your customer service, claims knowledge and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to...

  • Regional Health and Safety Advisor

    1 week ago

    Chester, United Kingdom Hickory's Smokehouse Full time

    Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We arethrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! The Role As our Regional Safety Advisor, you will be the hands‑on, visible expert for a portfolio of our authentic and thriving smokehouses. Your mission is to champion...

  • Taxi Advisor

    2 weeks ago

    Chester, United Kingdom Proximo Full time

    As an award-winning company, here at **Proximo **we place our Customers and People at the heart of everything we do! We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service. We currently are seeking a great **Customer Service Advisor **to join our...

  • Customer Service Advisor

    2 weeks ago

    Chester, United Kingdom Proximo Ltd Full time

    Here at **Proximo** we place our Customers and People at the heart of everything we do! We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service. **Our values** are at the **HEART** of everything we do for our Customers: -- Honesty - Excellence -...

  • Customer Service Advisor

    2 weeks ago

    Chester, United Kingdom 3R Consulting Ltd Full time

    Our Market Leading Client in the Payroll/Umbrella/Contracting space are looking to expand again and seek to add a Customer Service Advisor to their ranks as a member of a well organised and highly motivated Team, so you will ensure that all customers receivea high quality service. Role Responsibilities Deliver and maintain a professional service at all...

  • Customer Service Advisor

    2 weeks ago

    Chester, United Kingdom Proximo Full time

    As an award-winning company, here at **CVS (part of Proximo Group) **we place our Customers and People at the heart of everything we do! We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service. CVS is currently are seeking a great **Customer Service Advisor...