Customer Service Advisor

2 weeks ago

Chester, United Kingdom Proximo Ltd Full time

Here at **Proximo** we place our Customers and People at the heart of everything we do We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service.

**Our values** are at the **HEART** of everything we do for our Customers: -- Honesty
- Excellence
- Accountability
- Respect
- Teamwork
We are an industry leading specialist vehicle provider, who delivers excellent bespoke solutions to our business partners and end-customers. We are a leading Claims Management and Credit Hire Company based in Chester and we are renowned for the level of service we offer our customers and are proud to be one of the fastest growing brands in our industry with exciting plans for the future

We have an exciting opportunity for a **Customer Service Advisor** to join our growing team in **Chester**. We offer a culture which is upbeat, fun, work hard, play hard together with a vibrant and positive office working environment. We promote a team focus and customer centric attitude, offering best in class training, development and career opportunities.

As **a Customer Service Advisor, **we don’t just invest in you, we will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to our customers.

We are committed to protecting your health and well-being during every step of recruitment and training process and our offices are COVID safe and secure.

If you have the passion, drive and ambition to make a difference and have the following skills, experience and attributes this could be the role for you. Please see the skills and experience required below:

- Strong empathy and communication skills
- Demonstrates ability to solve problems in a proactive manner.
- A confident Influencer and decision maker.
- Actively embraces change, sees and acts on opportunities.
- Puts energy and focus into work where they can add most value and enables others to do the same.
- Self-motivated, persuasive, confident, excellent time management demonstrating an understanding of urgency where required.
- Able to communicate confidently and effectively with all customers and Referrers.
We offer a competitive salary, combined with a fantastic benefits package that includes:

- Causal dress code
- Annual summer event party
- Paid team nights out
- Reduced car/van breakdown cover
- Service reward scheme
- Annual Christmas party (Not to be missed)

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Wellness programmes
Schedule:

- Monday to Friday
Reference ID: TACSA-25222

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