Customer Service Advisor

2 weeks ago

Chester, United Kingdom JOB Healthcare Full time

**Customer Service Advisor - Chester**

An exciting opportunity has arisen for a Customer Service Advisor to work for a professional services, expanding organisation in the Chester area.

The role will primarily involve speaking with customers and dealing with them on a case by case basis.

You will deal with customer queries, build a rapport and gain trust in order to help them to the best of your ability. You will deal with a high volume of calls and gather information and fact find in order to find a solution.
- Previous experience in an automotive environment (desirable but not essential)
- Previous customer service experience in a phone based environment
- A steady work history showing consistency
- A high level of organisation and the ability to multi-task
- Capable of gathering, organising and managing information
- Able to manage/prioritise your own workload on a daily basis
- Confident in liaising with other colleagues within the business
- Effective in team working and working to tight deadlines
- Eager to learn showing a positive, proactive, can do approach
- Excellent written and verbal communication skills
In return, this role offers progression, a salary review upon completion of probation and excellent benefits such as:

- Monday to Friday working hours between 8:30am-8pm on a shift basis
- Occasional Saturday paid as overtime or time in Lieu
- Life Assurance and Service Reward Scheme
- Spec-savers Eye Care Voucher
- Pension Scheme
- Cycle to Work, Refer a Friend, Sell Holiday Scheme and Sickness Reward Schemes
- RAC Breakdown Cover
- Company Target Reward - Lunch & Drinks bought by the business

**Job Types**: Full-time, Permanent

**Salary**: £17,500.00-£20,000.00 per year

Schedule:

- 8 hour shift

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