Quality Officer

5 hours ago

Derby, United Kingdom Pertemps Network Group Full time

**Job Description**:
Are you an experienced Quality Officer looking to join a fantastic brand with a reputation to match? With an attractive salary on offer of up to £32,000 this permanent opportunity is to ensure effective quality assurance support to the quality manager & responsible person (RP) for the Good Distribution Practice (GDP) and ISO 9001 operations of the UK business to ensure compliance their clients, all external bodies and their own internal standards.

**Responsibilities**:

- Work closely with the Quality Manager / Responsible Person to ensure that compliance to the regulations are upheld.
- Assist in the day to day management of the quality system to ensure compliance against GDP and ISO 9001 requirements.
- Provide Quality Assurance (QA) support to initiate, engage and escalate critical and major compliance issues through QMS processes, including deviations, CAPAs and change control.
- Manage and monitor the KPIs for the business, identifying trend areas and communicate to key stakeholders to drive improvement.
- Co-ordinate audits in preparing and participate in hosting both internal and external audits with customers and regulatory authorities.
- Support the maintenance of the annual supplier evaluation schedule to ensure compliance to process and QMS.
- Support client onboarding and project implementations ensuring compliance to QMS activities including validation.
- Liaise with all relevant stakeholders to ensure they are up to date and trained on QA systems, processes and changes.
- Ensure that queries/issues are investigated and resolved including improvements, corrective and preventative actions in a timely fashion to minimise risks and costs.
- Act as a quality assurance point of contact for the internal departments and customers to ensure compliance.
- Previous quality assurance experience
- Experience of reviewing SOPs, working instructions and quality agreements for customers and suppliers
- Experience of working directly with customers and auditors
- Presentation skills
- Liaise with suppliers to ensure compliance to GDP activities and maintenance of GXP systems.
- Support with the ongoing compliance with the European Quality System, report KPIs into EU QA team and attend monthly / quarterly meetings when required
- Train and provide assistance to business functions on quality procedures, protocols, and documentation
Desired Skills (though full training will be provided as necessary)
- Experience and/or knowledge of Good Distribution Practice (GDP)
- Experience and/or knowledge of ISO 9001 and ISO 13485
- Experience within the medical devices, pharmaceutical or healthcare sector
- Experience in resolving customer complaints
- Experience of deviation and CAPA resolution
Entry Criteria:

- Excellent IT skills
- Excellent communication skills
- Previous Quality Assurance experience
- Strong attention to detail
Behaviours:

- Keen to take responsibility and able to work without supervision, promote the quality right first time culture
- Able to work with strict time pressures
- Able to demonstrate a strong quality mentality, and understand that some things must be acted upon with urgency and immediacy
- Excellent attention to detail, and patience with repetitive activities
- Enthusiasm and a confident personable manner
- Well organised and reliable
The Quality Officer will attract a salary of up to £32,000 working Monday to Friday 08:30AM - 5:00PM.
Interested? Please

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