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Relationship Officer

3 weeks ago

Southall, United Kingdom The Curve Group Full time

**Relationship Officer**

**Salary £28,000**

**Location: Southall, London**
**JOB ROLE**

To deepen and manage relationships with existing customers
Undertake business development / networking activities in order to source and
on-board new customers
Increase growth in all focus areas and assist the branch in meeting its sales and
service targets.
**JOB RESPONSIBILITY**

Develop successful relationships with introducers and other relevant market
contacts.
Responsible for enhancing branch sales through the tenacious identification and
pursuit of new business opportunities and by the cross selling of products to existing
clients.
Responsible for identifying, developing and maintaining banking relationships
through personal and client referrals, internal networks and corporate
relationships.
To identify and pursue opportunities to cross
- sell the Bank's products and services
to assist with the achievement of branch targets.
To promote and attend branch's business development events and initiatives.
Action new lending requests (buy to let & commercial) and initially analyse credit
worthiness.
Undertaking Personal Banker duties within the branch as and when required
Responsible for undertaking any other duties as delegated by the Area Branch
Manager or so designated senior officer.

**COMPETENCY**

Experience in promoting & referring lending products, especially buy to let and CRE
You will have a good knowledge of all products and be able to demonstrate
the ability to deliver growth against agreed business targets.
The ability to successfully network in the community in order to promote the Bank's
products & services
Proven Influencing, Negotiating and Communication skills.
Proven ability to build and maintain strong business relationships and engender
understanding and trust.
CeMAP or similar mortgage qualification would be advantageous however not
essential.
**KEY INTERACTIONS/NETWORKS**

Works closely with all stakeholders within the branch, retail credit and external
stakeholders like solicitors and surveyors.
Will be involved in external activities such as customer visits, events, and corporate
visits.

**REPORTING RELATIONSHIP**

Reports to Area Branch Manager
**PERSON SPECIFICATION**

Innovative - identifies and develops opportunities for business growth and has the
ability and drive to make things happen.
Customer Servicing and Sales experience with a passion for high achievement is
essential.
Strives for quality - applies process and discipline towards optimising performance.
Banking experience and knowledge of a second language would be an
advantage