Helpdesk Operative
2 weeks ago
We are looking for a Helpdesk Operative to join our team.
Location CV2 2VX
You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed. As a Helpdesk Operator you would be responsible for managing the flow of requests received, to ensure a continuous and efficient service.
**Preferable traits**:
Working in hard services or call centres before
|Great Time Management
Familiarity with CAFMA systems
You should have a strong standard of both literacy and numeracy and be confident with your knowledge of Microsoft office. You can demonstrate excellent written and verbal communication and negotiation skills to support you in your role. You should possess good planning and organisational skills and can maintain confidentiality across the site while respecting the needs of all stakeholders.
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