Dtc Scm Demand Planner

2 weeks ago


Chertsey, United Kingdom Samsung Electronics Full time

Position Summary

This is a critical role within the Online Commercial team and is an exciting opportunity to build a best in class service to our customers through our stock management, logistics and customer service partner teams.

Role and Responsibilities

As an online team, we are building expertise and capability and are focused on delivering ambitious sales numbers this year whilst in parallel rapidly determining and building the foundations of our new business model.

Within the Online Commercial team we own the delivery of our direct to customer sales which includes determining our online proposition, pricing & promotions plan, developing new routes to market, trading and optimising our online merchandising, and critically delivering our customer promise through our third party logistics and customer service teams.

The wider digital team includes Digital Marketing, UX/Optimisation and Analytics.

What will this role achieve?

As a Demand Planner you will be working with the retail operations and commercial teams to ensure stores have the right products and stock to increase sales opportunities.

Skills and Qualifications

What we need for this role

To be successful, you will possess the following skills and attributes:
- Supply Chain, Demand Planning and forecasting experience within a retail, FMCG business- Knowledge of advanced planning techniques - S&OP, capacity planning etc.- Advanced Excel skills essential (including pivot tables, vlook ups etc)- The ability to work in a fast paced environment and enjoy working as part of a team- Must have an analytical approach

What does success look like?

Success will be delivering a seamless customer experience from ordering to on time delivery to the customer.



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