Scm Coordinator

**Position Summary**

The TV/AV Team in UK and Ireland is an incredibly exciting but also demanding place to work We thrive on setting ourselves very ambitious goals and then setting out clear plans defining how we deliver them & more importantly the role each team & each individual plays within them. We are a very supportive but incredibly energetic team that thrives on fast paced challenges & change.

We are the 2nd largest TV/AV team in Europe and equally are a globally important subsidiary that Suwon Team use to test and deliver the latest innovations and opportunities. TVAV are a significant part of the overall consumer electronics business, representing revenue of circa $950m. We have a strong business and strive to secure & maintain a #1 position in all key market segments we measure on an ongoing basis.

The team has a clear vision of demonstrating excellence in everything we do and to be seen within both Europe & globally as a leading subsidiary within the total Samsung TV/AV business that fits with a brand synonymous for outstanding deliverables in every area - challenging the status quo and build the strongest connections both internally within Samsung but most importantly with our customers & consumers who enjoy our amazing technology every day

**Role and Responsibilities**

This role will have a key part in ensuring the efficient operational management of the CE TV AV SCM function. A core part of the role will be working with the Sales Account Managers and the relevant customer contacts to ensure accurate forecasting is in place and that we own the function efficiently within the established process. In addition, key activities are to complete business plan within the scope of company’s SCM business rhythm & processes and ensure high customer satisfaction through regular teamwork and coordination with external and internal customers. This includes performing excellent order, stock and customer forecasting and demand management, including WOS management and sell in & sell out plan adherence alongside excellent execution of Order to Delivery Management.

**Key Objectives**:

- Responsibility towards demand, supply and order management to relevant dedicated customer account.
- Achieve Performance measures on weekly sales achievement, forecast accuracy and inventory management across responsible accounts.
- Operations Management on inbound and outbound stock.
- Logistics Management ensuring customer booking and delivery alignment with our factories on Direct Shipment or local warehouse shipments.

**Key Responsibilities**:

- SCM Co-ordination work
- Regularly participating in the weekly CPFR (Collaborative Planning, Forecasting and Replenishment) meetings or Forecast verification, to ensure efficient delivery of joint business plan
- Preparation of relevant planners and gathering information prior to meetings including demonstrating future intake proposal for the channel based on PSI analysis alongside expected promotional and sales activities.
- Discuss sell out and intake forecast with the Sales Account Managers or commercial team and the Customer’s merchandising and planning teams during meetings or calls.
- Input SCM AP1 demand forecast weekly at our system using the collaborated intake and sell out data gathered from the CPFR meetings, calls or equivalent.
- Input Stock & Sales Data on-time weekly to our system.
- Processing of customer orders in NERP, managing of internal order book and facilitate the order processing part for the outbound deliveries.
- Build relationships with customers and keep them informed of delivery schedules and accurate stock availability in a timely manner
- Review customer’s level of inventory cover to ensure that a reasonable stock position is in place.
- Collaborate closely with our customer’s logistics company regarding our weekly delivery booking slots, alongside sorting out delivery issues.
- Liaise with our internal & local logistics company’s admin and warehouse team regarding our customers pre-booked deliveries and the required stock delivery orders.
- Collaborate closely with Factory and European Logistics regarding Factory Direct Shipment details depending on account base.
- Following guidance on matters relating to customer pricing and price query approvals to ensure accurate invoicing & billing to customers.
- Working closely with SEUK Accounts Receivable team with regards to credit control/limitation, billing/invoice inquiries and other finance-related cases relating to our deliveries.

**Skills and Qualifications**

To be successful, you will possess the following skills and attributes:
Soft Skills:

- Highly motivated and committed individual
- Great teammate
- Ability to work in a fast paced environment and to tight deadlines
- Process and performance driven

Behavioural Skills and Traits:

- Accuracy and Attention to Detail
- Timeliness and Sense of Urgency
- Independent and Proactive Work
- Highlighting, Escalating and Solving Issues