Business Systems Support Officer

**JOB TITLE**:Business Systems Support Officer

**LOCATION**:Spalding / Agile working

**SALARY**:£27,269 - £31,067 per annum

**Join Our Housing Services Team - Make a Real Difference Every Day**

South Holland District Council are looking for a Business Systems Support Officer.

Are you passionate about people, communities, and creating safe, welcoming places to live? Then a career in Housing Services could be your perfect fit We’re looking for enthusiastic, community-minded individuals to join our team. In Housing Services, no two days are the same—you’ll be:

- **Supporting residents to maintain safe, secure, and comfortable home**
- **Working closely with communities to understand their needs and improve neighbourhoods**
- **Helping plan repairs and improvements that make a real difference**
- **Listening to tenants’ voices and making sure they’re heard**
- **Driving positive change through projects, partnerships, and innovation**

Whether you're out on estates, solving problems, or helping shape future housing strategies, your work will have a lasting impact. You will play a crucial role in various technical projects and administrative tasks. This role offers exposure to a variety of tasks, such as handling Freedom of Information (FOI) requests, performing year-end processes, and compiling essential statistical data. You will have the drive and commitment to help with the continued transformation of our successful Housing Service, providing performance monitoring, system maintenance and training, and administration support.

**What we are looking for**:

- Proficiency in Microsoft Office packages and previous experience of office administration
- Proven track record of making decisions and taking responsibility for actions
- Strong analytical skills for producing reports
- Excellent communication skills to effectively engage with diverse audiences

**Previous working experience of software administration would be beneficial (Particularly NEC Housing) but training can be provided.**

If you are a proactive problem-solver with a passion for improving systems and services, we would love to hear from you

**BENEFITS: We offer excellent terms and conditions of employment including**:

- Local Government Pension Scheme, 23.8% employer contribution
- Generous annual leave scheme +option to buy more
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Cycle to work scheme*
- Flu Jabs
- Free Eye Test voucher
- Flexible Working Policy
- Agile Working Policy*
- Car mileage reimbursement*
- Excellent career progression and training opportunities
- Long Service Recognition*

*Certain restrictions may apply

**ABOUT US**: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.

**If you are interested in having a confidential conversation about the role, please contact Sam Dicker, Business Support Manager, 01775 764405**
- The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website_

**Job Types**: Full-time, Permanent

Pay: £27,269.00-£31,067.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Health & wellbeing programme
- Store discount
- Transport links
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous office administration experience and experience working with Microsoft Packages?

Work Location: Hybrid remote in Spalding Wygate PE11 2XH

Application deadline: 22/06/2025