Domestic Abuse Hub Co-ordinator

**About Us**
At West Sussex County Council, Early Help and Children’s Social Care are ambitious for our children and our workforce. We are committed to supporting children, families and young people to achieve their full potential. You will join an experienced leadership team at a key time when we are making major transformations, including driving forward the ‘Children First’ Improvement Plan. We are focused on improved service delivery with measurable outcomes for children, families, and communities.

The Domestic Abuse and Sexual Violence workers and managers are part of the Children, Young People and Learning Directorate. This role provides administrative support to the Domestic Abuse service in order to increase the safety of victims, families and their children, and is an integral part of the Early Help and Children’s Social Care Service.

**About The Job**

**Salary**: NJC Grade 6 £23,194 to £24,496
Working Pattern: Full Time (37 hours)
Contract Length: Permanent
Location: County Hall North, Horsham

You will work within a multi-agency setting to support colleagues and partner agencies to provide the best possible service to victims. You will be responsible for providing high quality support including uploading referrals, support to MARAC processes and minute taking. You will be proactive in taking forward tasks on a demand basis.

**Experience and Skills** Key Skills**
- Problem-solving abilities in order to anticipate problems and resolve issues independently, planning solutions and making sound pragmatic decisions which will have a direct impact on the service.
- Good organisational skills, including the ability to manage time and to plan work effectively.
- Good communication and interpersonal skills with both internal and external partners.
- Ability to embrace change and have the flexibility to respond to the needs of the service.
- Highly accurate IT and keyboard skills, including Word, Excel and PowerPoint, and adept and proactive at picking up new technologies quickly to produce high quality minutes and reports.

***Qualifications and/or experience**
- BTEC Higher or equivalent qualification or experience, demonstrating that level of applied knowledge in providing an administration service.
- Experience of providing business support, advice and/or guidance to others.
- Experience of undertaking administrative tasks and processes, including inputting data and using
- Experience of working in a fast paced, innovative work environment, whilst remaining calm.

**Rewards and Benefits**
As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a brilliant opportunity you will receive:

- A competitive salary
- A generous pension scheme
- Training and development opportunities, including coaching and mentoring
- Flexible working
- A range of discounts giving our staff access to hundreds of offers with the opportunity to save over £1,000 (Including: Argos, Samsung, Asos, B&Q and many more)
- Free access to employee assistance programmes
- Discounted membership at selected local sports and fitness centres
- A range of commuting and business travel discounts and initiatives

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

**Further Information**
The reference number for this role is CAFHE04336.

Job Reference: CAFHE04336