HR & Training Administrator

This is a 12-month fixed term contract to support the HR Team, and predominantly working from home with very occasional travel within West Sussex area.

**Benefits**:

- Healthcare and Employee Assistance Programme with perks and discounts.
- Holidays 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Flexible hours available to help work around your commitments.
- Remote/Hybrid working with occasional visits to our offices or venues in West Sussex.
- Team of kind and caring colleagues.

**Purpose**:
The HR and Training Administrator will help the Charity’s human resources department run efficiently, and that employees have an excellent employment experience. They should be an exceptional administrator who can work on multiple projects at once, from onboarding a new employee to dealing with enquiries from existing employees. They must possess a high degree of professionalism and discretion and must know how to represent both the company policies and the needs of the employees.
Working with line managers you will coordinate the administration of training, L&D, recruitment, onboarding, and induction, ensure that processes are followed to meet safer recruitment guidelines and support with the administration around the management of sickness, annual leave, and employee concerns. You will support with the production of management information to allow the Leadership Team to understand any key HR issues facing the Charity. You will report to the HR Business Partner and will provide administrative help to ensure a smooth employment experience for employees.

**Before you keep reading**:
**About You**:

- A keen interest in HR/Training and development in this career direction.
- An empathetic and kind communicator, who enjoys connecting with and supporting others.
- A self-starter who won’t always know the answer but will know how to find it.
- High computer literacy, including MS Word and Excel and experience of working with an HR management system.
- Ethical and hard-working with a clear focus on results.
- High level of organisation with a keen eye for detail.
- An understanding of employment legislation.

**Experience**:

- Experience of working within a dedicated HR function would be advantageous
- Change management and ER exposure desirable
- Knowledge of human resources and employment law or willingness to learn
- The ability to work well with others
- Active listening skills and the ability to take minutes for meetings
- Organisational skills and detail-oriented mentality
- Strong communication and customers service skills
- Interpersonal skills
- Thorough attention to detail
- Familiarity with being the administrator for HRIS and applicant tracking database systems

**Key Duties**:
**HR administration**:

- Full administration of our HRIS, we use SafeHR
- Compiling and issuing employee letters, ensuring they are filed correctly in our HRIS
- Taking part in meetings and being an active minute taker
- Assisting the HR Business Partner with employees hiring and leaving processes
- Setting up recruitment adverts and training events
- Proactively checking the HR Inbox and responding to enquires or passing the enquires to the correct person.
- Maintaining and updating employee records as necessary to be compliant with the UK GDPR.
- Support the HR Business Partner with maintaining and developing an employee journey to effectively prompt, facilitate or run time-sensitive processes and checks, including probationary periods, renewals of DBS certificates, visa extensions, etc.
- Manage the new starter onboarding process including reference requests, background checks, and other arrangements, communicating relevant details to the line manager and finance team.

**Training administration**:

- Be the go-to person within the HR function for all training enquires; where to access the training and how to upload to the HR System
- Provide administrative support to line managers around employees training
- Support Operational Managers with monitoring and reporting on employees training
- Use the HR system to manage data that informs managers of their employees training needs
- Manage training invites and attendees, booking training venues and online meetings
- Manage feedback on training and work with Operational managers to evaluate training provision

This Job Description does not provide an exclusive and exhaustive list of responsibilities but serves as a guideline of the type of work you will do. Due to the nature of our work your role may evolve and encompass other duties and activities within the Charity, for example providing cover for another role or undertaking a new project. Your flexibility will be essential for the smooth running of our Charity.

**Our Culture and Diversity**:
At Carers Support, we are building an **inclusive workplace** where **everyone can do their best work **and** be proud to belong**.

We believe that talent