IT Helpdesk Apprentice

6 days ago


Glasgow, United Kingdom QA Ltd Full time

Euro Systems are one of the UK's leading independent IT providers. We are based in Glasgow with offices across the UK. We pride ourselves on providing IT support and telecommunication solutions that are first-class and cost-effective for our client

We are now looking for a passionate IT Helpdesk apprentice to join their supportive IT team. As the apprentice, you will be overseeing duties such as logging tickets, troubleshooting issues, and providing support to clients while gaining first-class mentoringand support from industry professionals.

**Key Responsibilities**:

- Configuring a range of internal software and hardware for the end-user
- Being part of the help desk support team
- Problem-solving
- Troubleshooting
- Providing the utmost support and solutions to clients

**Required Skills**:

- Passionate personality
- Excellent communication skills verbal and written
- Tech-savvy
- Outgoing attitude
- Willingness to learn
- Team Player

**Career Progression**
- Previous Apprentices have gone on to become full-time members of the Helpdesk team at Euro Systems continuing their career development.

**Additional Information**:

- Monday - Friday 9am to 5pm
- £15000 per annum
- 22 Days holiday + bank holidays
- Training bonus
- Pension Scheme

**Important Information**:
“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”



  • Glasgow, United Kingdom QA Apprenticeships Full time

    Are you interested in digital tools and platforms, a great problem solver and keen to learn? **Want to kickstart your career?** MCR Pathways is an award-winning charity established in Glasgow in 2007. Our passionate team is dedicated to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    Specialising in providing financial solutions to clients, Arvato, a global organisation with reach across over 20 countries seeks an IT Service Desk Apprentice to support the wider team. You will resolve issues in a timely manner, whilst gaining exposure to the IT Infrastructure of the company. Arvato have taken on a lot of apprentices in the past and have...


  • Glasgow, United Kingdom OCS Group Full time

    **About The Company**: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **IT SERVICE DESK APPRENTICE** If you’re curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there’s a future in tech for you. Our IT Service Desk Apprenticeship turns problem-solvers like you into skilled PC builders, data defenders and cloud controllers. Develop your skills in the world’s most...


  • Glasgow, United Kingdom OCS Group Full time

    **About The Company**: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers...

  • Helpdesk Apprentice

    5 days ago


    Glasgow, Glasgow City, United Kingdom Scottish Apprenticeships Full time

    Job OverviewJob purposeLooking for a fresh start, a new challenge, or the chance to build skills that make a real difference?Whether you're returning to work, exploring a second career, or ready to try something new – this could be the start of something brilliant.At Mitie, we do more than manage buildings – we create better places for people to live,...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **Employer description**: Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Their in-depth understanding of their clients and commitment to providing exceptional standards of service have seen them become a trusted adviser to local and global corporates, financial institutions and...


  • Glasgow, United Kingdom Applause IT Full time

    **IT Helpdesk Technician - Windows, Mac, Desktop** **Glasgow - £20,000 - £25,000 + Benefits** Applause IT are searching for a **IT Helpdesk Technician** with experience in dealing with customer issues across both a Windows and Mac operating system who is sought by a scaling managed service organisation based in Glasgow. The **IT Helpdesk Technician**...


  • Glasgow, United Kingdom Mitie Full time

    **Job objectives and responsibilities** **To complete all Apprentice course work within the timelines set** **To attend and actively participate in all apprentice review meetings** **To provide general helpdesk and administration support as required by the contract** **Main duties** **To learn all aspects of the Service Desk Coordinator role** **Taking...

  • IT Apprentice

    6 days ago


    Glasgow, United Kingdom QA Limited Full time

    About the role: Our apprenticeship programmes are a fantastic opportunity to earn while you learn and take your first step on the career ladder. We work with a diverse range of employers — from household names to innovative start-ups — across industries including law, accountancy, storage, shipping, travel, and manufacturing. We currently have an...