Credit Controller

4 days ago


Newcastle Upon Tyne, United Kingdom LMA Full time

**Finance - Credit Controller (Associate)**

**Location: Newcastle-Upon-Tyne**

**The opportunity**

As part of a Collections team in a shared services office, you will manage a portfolio of client collection activity across UK & Ireland, incorporating all services lines across the business. This role is key to the business cash performance with primary focuson driving timely payments and early escalation of known delays. This is a great opportunity to enhance the collection function and provide client collection support in your role, as a trusted business advisor. It is a proactive, solution driven and challengingrole working alongside other finance teams.

**Your key responsibilities**
- Collecting accounts receivable balances for selected portfolio of clients, at firm level, by taking ownership of collection activity & client payment performance
- A key objective would be to maximise cash for the business
- Building external client relationships to understand client payment behaviours & methods, client approvals & internal processes
- Engaging with client facing teams to support collection activities
- Identifying collection blockages or delays and escalating disputes
- Maintaining client information data to support lessons learned
- Dealing with incoming internal & external customer queries
- Achieve set monthly call and cash targets
- Minimise bad debts
- Keeping a detailed record of collection activities

**Skills/Experience required**:

- At least 2 years previous experience in Credit Control
- Confident, with a proven ability to challenge appropriately at all levels
- Ability to balance multiple priorities by considering risk, importance, and level of urgency
- Ability to adapt or flex the style, as necessary
- Demonstrate a solution driven mind-set
- Commercial awareness
- Strong communication skills
- Good team player

**What we offer**
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and you can select benefits that suit your needs,covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

- **Continuous learning**: You'll develop the mindset and skills to navigate whatever comes next.
- **Success as defined by you**:We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- **Transformative leadership**: We'll give you the insights, coaching and confidence to be the leader the world needs.
- **Diverse and inclusive culture**:You'll be embraced for who you are and empowered to use your voice to help others find theirs.


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