E-commerce Executive

2 weeks ago

Manchester, United Kingdom Factra Full time

Job Title: E-Commerce Trading Executive

Location:Manchester, M12 6BG(On-site)

**About the Company**:
Factra is a market-leading manufacturing company with a strong history of direct customer sales through e-commerce channels in the e-liquid and CBD industry. Over the past seven years, Factra has become the premier e-liquid and vape supplier, and now we are diversifying our product portfolio with the inclusion of health supplements.

We operate a lean yet highly skilled team in our Manchester offices with a keen focus on the delivery of incredible products to our customers and exceptional service.

We’re looking for individuals who share our passion for high-quality products and with a keen aptitude to help us drive this business to the next level

**About the Role**:
We are looking for a dynamic E-Commerce Trading Executive to lead our online retail operations and drive sales growth. Working as part of the digital marketing team, you will be responsible for managing our e-commerce platforms (Magento & WooCommerce), optimising product merchandising, and enhancing conversion rates to maximise revenue.

Key Responsibilities:

- Oversee day-to-day e-commerce operations, ensuring a seamless customer journey.
- Manage product merchandising, including category structure, pricing, and promotions.
- Implement conversion rate optimisation (CRO)strategies to improve site performance.
- Analyse sales data, customer behaviour, and market trends to make data-driven decisions.
- Work closely with marketing, UX, and development teams to enhance the online shopping experience.
- Research new technology and industry best practices and coordinate with in house web developers for implementation.
- Monitor competitor activity.

**Required Skills & Experience**:

- Proven experience as an E-Commerce Manager/Trading Manager or similar role.
- Analytical mindset with experience using Google Analytics, A/B testing tools, and heatmaps.
- Familiarity with Magento & WooCommerce platforms.
- Solid understanding of merchandising, CRO, and digital marketing principles.
- Excellent project management and stakeholder communication skills.

**Nice to Have**:

- Knowledge of inventory management and demand forecasting.

**What We Offer**:

- Competitive salary & performance-based bonuses.
- Opportunity to shape the future of a growing e-commerce business.
- Career development in a fast-paced, innovative environment.

Pay: £30,000.00-£38,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
- Transport links

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester M12 6BT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Magento: 1 year (preferred)
- E-commerce: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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