E-commerce Trading Executive

**About us**

Club L London is the next-generation online fashion retailer for the forward-thinking consumer. Founded in 2007 Club L was created with the vision of offering long lasting luxury styles, trend-oriented collections with a twist and unique, statement designs that offer both exceptional quality and fit in an otherwise saturated market of fast fashion and throw away goods. Expertly designed and crafted in-house, Club L specialises in accessible luxury, unique designs and unrivalled quality made to flatter every figure.

We manufacture everything in house and abroad and so apart from fit, quality and design it’s imperative that we source and manufacture in an ethical and environmentally friendly way. At Club L our team are like family so ensure all our staff are paid fairly and have full access to company benefits. We are also working hard to ensure that we are environmentally conscious throughout the production process. We now ship 85% of all goods by sea and have reduced packaging by 60% since 2019.

We are passionate about nurturing upcoming talent within the fashion industry whether it be design and development, marketing and PR, digital tech, creative, social or customer services within a diverse and collaborative environment. Our team is dedicated, ambitious and hard-working and with a prestigious portfolio of global partners and a rapidly growing e-commerce team, there are numerous opportunities to join Club L’s influential team and take your career to the next level. This position is perfect for anyone looking to get into the fashion industry and progress further.

**The Role**

Reporting into the Trading Manager, we are looking for a Trading Exec to join the team. Leading the expansion of your websites, the Trading Exec will be required to work towards set website KPIs and work on CRO (conversion rate optimisation) in order to meet revenue targets.
- Please note, depending on experience, this can be a Junior to Senior Executive role, with main responsibilities for either of the following territories: UK, IRE, AU and/or USA._

**Roles & Responsibilities**
- Monitoring key site KPIs such as Gross Sales, Conversion Rate, Bounce Rate, ABV, Exit Rates, Sessions (new vs returning) etc.
- Ownership of activity planning
- execution of trading activity for your dedicated territory / territories.
- Supporting on quarterly & monthly campaign planning whilst also remaining reactive to competition and reacting upon sales performance to deliver against target.
- Alignment with other teams & departments such as Merch, Marketing & eCommerce to ensure all activity is coordinated well and in line with sale objectives.
- Regular competitor review with strong knowledge of local market.
- Input into the E-Commerce strategy; including design, regular functionality & general site reviews.
- Working closely with our Digital Marketing & Social teams to drive the site performance & identify areas for growth.
- Continuously look for onsite improvements & optimisations.
- Understand on
- and off-site customer behaviour to identify potential gaps.
- Ongoing pages, onsite searches, onsite customer behaviour & product performance review to feed in VM changes, marketing channel opportunities & other trading activations.
- Working alongside the Trading Manager to review stock priorities and plan trading activities accordingly.
- Be confident to share new ideas and present these back within your team.
- Regular review of competitor landscape & market research to understand wider consumer behaviour and trends.
- Ensuring we are price competitive and conducting regular competitor pricing reviews.
- Supporting on long term strategic planning and proposing new initiatives that will help conversion and overall brand awareness building on your dedicated market.

**What does good look like?**
- Analytic: you will be a numerical individual with the ability to analyse and understand data quickly to identify relevant actions
- Confident: You will be a confident communicator and have the ability to work with stakeholders at different levels across the business
- Tenacious: You will be a determined individual with a positive attitude

**More about you**
- In depth knowledge of either of the following markets: UK & IRE / Australia / USA
- Strong understanding of Ecommerce & Online Trading required
- Experienced in using analytical systems such as GA, Shopify or other
- First-hand experience on either of the international territories above highly desired
- Influential & approachable (you’re humble but also able to bring others on board of your ideas)
- Ability to think outside the box, entrepreneurial and innovative thinking required
- At least 2-3 years working experience in a similar role
- Strong interests in fashion and understanding of ecommerce & digital marketing desired
- Passion about ecommerce, direct-to-consumer & latest market trends
- Confident with meeting deadlines and working under pressure when necessary
- Time-ma