Staff Augmentation Partner

Role Overview

As a key member of our UK team, you’ll be at the heart of connecting our Partner network with Spyrosoft’s resourcing needs. Your mission? To identify the right talent for both internal and external ongoing projects, while building a deep understanding of our Partners' capabilities and requirements.

Your role also involves collaborating with our overseas colleagues to tap into Spyrosoft’s internal talent pool, helping secure opportunities for our in-house experts across the group. Therefore, the role may require some occasional travel overseas to other Spyrosoft sites.

Additionally, you’ll provide support to our Staff Augmentation Partners who work directly with clients. This means you’ll develop expertise in both resource management and client-facing augmentation support—broadening your skillset and adding variety to your day-to-day.

This is a fantastic opportunity for someone eager to advance their career within a project-centric environment while contributing to the growth of our UK team. If you thrive on collaboration, problem-solving, and making a real impact, we’d love to hear from you

**Role Responsibilities**

**Strategic Development**:

- Collaborate with management to shape and implement a growth strategy for the partner/vendor program.
- Identify opportunities to enhance partner/vendor relationships, streamline processes, and expand capabilities.
- Support management in leading efforts to align partner/vendor deliverables with the company’s long-term objectives and client needs.

**Vendor/Partner Relationship Management**:

- Establish and maintain strong, productive relationships with external partners & vendors.
- Act as the primary point of contact for partners/vendors, ensuring clear communication and alignment with company expectations.
- Represent Spyrosoft alongside management during partner/vendor site visits, fostering trust and collaboration.

**Talent Acquisition & Matching**:

- Identify, assess, and engage with talented consultants who fit partner project needs, ensuring technical expertise and cultural alignment.
- Schedule and coordinate interviews, assessments, and partner/end client meetings.
- Oversee the onboarding of external contractors, ensuring compliance with company standards and seamless integration into project teams.
- Ensure timely communication between all stakeholders throughout the hiring process.
- Oversee the integration of consultants into client projects, ensuring smooth onboarding.
- Monitor the progress of consultants on projects, and address any performance or satisfaction issues.

**Operational Management**:

- Take full ownership of the day-to-day management of the partner/vendor program on behalf of Spyrosoft, ensuring smooth operations and timely delivery.
- Act as the liaison between partners and consultants, ensuring alignment and resolving conflicts when needed.
- Onboarding new partner/vendor companies into the initiative
- Monitor vendor/partner performance against agreed KPIs and SLAs, addressing any issues promptly.
- Completion of any required documentation; to include but not limited to, Non-Disclosure Agreements, Framework Agreements, Work Orders, Consultancy Agreements

**Coordination with Internal Teams**:

- Work with internal stakeholders to understand resource needs
- Facilitate knowledge sharing and collaboration between external partners and internal teams.
- Work closely with internal teams to streamline processes and improve service delivery.

**Compliance and Risk Management**:

- Ensure that all vendor/partner activities comply with company policies, legal standards, and industry best practices.
- Identify and mitigate risks related to vendor/partner performance, contractual obligations, or operational dependencies.

**Reporting and Insights**:

- Maintain accurate and up-to-date records in CRM and other management tools.
- Prepare detailed reports on vendor/partner performance, initiative progress, and key challenges.
- Present findings and recommendations to management to support decision-making.
- Monthly settlements and invoicing

Skills, Qualifications & Experience required
- Strong English communication skills (verbal and written).
- Experience in vendor management, supplier relationship management, or similar roles (IT sector preferred, but not essential)
- Experience in recruitment, project coordination, or client-facing roles (IT sector preferred, but not essential).
- Passion for building & maintaining professional relationships and delivering outstanding service.
- Proven ability to coordinate processes, schedules, and onboarding activities efficiently.
- Ability to work independently, manage tasks, and meet deadlines with mínimal supervision.
- Adaptability to navigate changing priorities and evolving client needs, while maintaining a high level of service delivery.
- A proactive, can-do attitude with a knack for solving problems.
- Self-starter mindset with the ability to work independ