Bookings & Admin Assistant

2 days ago

Chester, United Kingdom Chester Zoo Full time

**Bookings and Admin Assistant**

This is a key role working as part of our professional Conservation Education and Engagement team. Taking responsibility for delivering a consistent booking service for our educational programmes with schools, colleges and universities and our junior programme of weekend and holiday clubs.

**As a Bookings & Admin Assistant you will**:

- Review and maintain the information available to stakeholders about our education programmes, ensuring that information is accurate.
- Complete pre and post visit administration tasks, including sharing booking confirmations, contacting schools to confirm final visit information and ensure required information is passed onto internal and external stakeholders.
- Provide support to the Education Admin Coordinator, carrying out delegated admin tasks to support the wider Conservation Education directorate.

**The Package**
- 20 hours per week, preferably worked 9:30am - 1:30pm Monday-Friday (there is an element of flexibility within core activity hours between 10am and 3pm so slightly earlier/later start times may be accommodated)
- Salary of £12,016.58 per annum based on 20 hours
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
- Cycle to work scheme
- Healthcare plan and employee assistance programme
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks Pension scheme with generous employer contributions up to 9%

**Our Requirements**
- Computer literate with extensive working knowledge of EPOS and IT systems, particularly Excel and other Microsoft products. Excellent organisational skills, attention to detail and able to work well under pressure in a busy environment.
- Strong interpersonal skills, with the ability to work effectively under own initiative and as part of a team.
- Experience working in a similar role/undertaking related tasks will be an advantage

**What makes Chester Zoo a great place to work?**

Well, where do we start? Here goes

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

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