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Business Support Apprentice

2 weeks ago

Glasgow, United Kingdom QA Apprenticeships Full time

**Employer description**:
Revo Utilities, based in Glasgow, Scotland, specialises in helping small and medium-sized enterprises (SMEs) and corporate clients reduce their utility expenses. They offer personalised comparisons for commercial gas, electricity, water, and telecom services, aiming to secure the most competitive rates for businesses. Their services are free, with no obligation to switch providers.

**Overview**:
You will be utilising Outlook 365 packages daily such as Teams to collaborate with different areas of the business.

**Responsibilities**:

- Acting as first response for queries and requests from our supply channels, delivering timely and accurate responses.
- Become an expert in ACT (CRM System) to upload and amend key information.
- Work collaboratively with Business Development Managers (BDMs) in the field, assisting with various account management duties.
- Process payments and contracts with precision and attention to detail, ensuring accuracy and compliance.
- First point of contact for client inquiries and resolving issues effectively.
- Assist in the preparation of financial reports, budgets, and forecasts using Microsoft Excel.
- Demonstrate reliability in meeting deadlines and commitments, adapting to the dynamic needs of the business.
- Explore growth opportunities within the company to enhance your professional development.

**Person specification**:

- Willingness to learn
- Proficiency using Microsoft Packages such as Excel
- Excellent communication skills
- Ability to work as part of a team and individually

Ideally you will be a driver, however this is not required.

**Salary**:
£20,000 per annum.

**Working week**:

- Monday to Friday,
- 9am - 5pm.

**Benefits**:

- Commission pay
- Loyalty bonus
- Company events
- Employee discount
- Free or subsidised travel
- Free parking
- On-site parking
- Company pension

**Future prospects**:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

**Important information**:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at **SCQF Level 6.**
If you are interested in starting your career and receiving a work based qualification at the same time, **APPLY NOW