Digital Office Support Apprentice

2 weeks ago

Glasgow, United Kingdom QA Ltd Full time

**Who am I working for?**

McMillan’s Cleaning & Restoration are a family run business specialising in Fire & Flood Restoration & Carpet Cleaning, Curtain Cleaning, Upholstery Cleaning, Rug Cleaning and Leather Furniture Cleaning across Glasgow and the surrounding areas.

The office is located right next to Hillington West train station. The business has a strong history of supporting and promoting Modern Apprentices. They are now looking for another confident, motivated, and hard-working Apprentice.

The Digital Office Support Apprentice will report directly to the Office Manager. You will provide assistants to the wider office operations by supporting with invoices, customer orders and completing office paperwork.

McMillan’s Cleaning & Restoration have a great track record of supporting apprenticeships within the business as they have moved onto permanent, full-time positions. As well as, achieving internal promotions.

A salary review will be considered after successful completion of the Modern Apprentice at the employer's discretion

**What will I be doing?**

Digital Office Support Apprentice will be responsible for ensuring all CRM systems are updated, managing customer orders and support finance duties. This role will be supported by a Digital Applications Support apprenticeship delivered by QA. This will includepeer mentoring, work-based assessment and classroom training.

Systems usage includes Xero Accounts, Microsoft Packages (Outlook and Excel), internal CRM system, Jobber and Asana. As well as managing the company portal, Keep.
- Ensuring that 'Keep' (automated system) is up to date with customer contact details]
- Managing 'Jobber' on a daily basis - this is the order and diary management system.
- Review customer order requests on Jobber and preparing quotes
- Using Asana to live track active customer orders and update customer for collection
- Working with Xero to input and raise invoices, sending to customers and reconciling payment
- Answering calls in a polite manner, screening calls and directing to correct contact with business
- Assisting the Office Manager with stationery orders, outgoing mail and assisting with the preparation of paperwork when required

**Who am I?**
- Excellent communication skills, both written and verbal
- Good computer skills
- Ambitions to work within a Digital Administration position with a strong work ethic and open to new ideas
- High level attention to detail and accuracy

**Benefits**
- Potential to earn Bi -annual company bonus
- Annual team days out - previous events have been days out at Transmit, a day at the races - we like to get creative
- Team nights out monthly

**Additional Information**
- Salary - £11,992.52 per annum
- Working Hours - 9am to 5.30pm

**Important Information**

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

  • Digital Office Apprentice

    2 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Kick-start your career with this exciting Digital Office Apprentice role!** Covanburn Contracts are a specialist civil engineering, heritage conservation and rail contractor with expertise and experience working across a number of different industries and sectors. This is your chance to step into the heart of a buzzing business and learn everything you...

  • Digital Office Support Apprentice

    2 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Employer description**: Systal is a global managed network, cloud and security transformation specialist. We manage complex and tailored technology services for enterprise businesses across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and innovative potential of their...

  • Digital Support Apprentice

    22 hours ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Employer description**: SD Manufacturing are looking for their next apprentice to join their growing team. SD Manufacturing produce the full range of custom manufactured shopfitting and joinery products, collaborating closely with our clients to provide the highest quality solutions. You will specifically work within the Retail Design Consultants part of...

  • Digital Support Apprentice

    2 weeks ago

    Glasgow, United Kingdom s1jobs Full time

    Digital Support Apprentice Join the Digital Support team as an apprentice at SFHA, a leading Scottish housing association. You will be part of a passionate, forward‑thinking team dedicated to building safe, affordable homes and vibrant communities. Responsibilities Act as first response to all incoming enquiries, problem‑solving and ensuring accurate...

  • Digital Support Apprentice

    18 hours ago

    Glasgow, United Kingdom QA Limited Full time

    QA are excited to be partnering with Quinn Energy to introduce a Digital Support Apprentice to their Glasgow office. The business is a renewable energy and energy efficiency services company, specialising in retrofit solutions, EV chargers and consultation. Their aim is to support future-proof properties, reduce carbon footprints and support sustainability...

  • Digital Support Apprentice

    2 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Why Lochwynd?** Lochwynd is the market leader in intelligent traffic solutions with over 30 years’ experience. They are now the largest loop cutting company in the UK. Lochwynd are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their...

  • Digital Support Apprentice

    22 hours ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Why Lochwynd?** Lochwynd is the market leader in intelligent traffic solutions with over 30 years’ experience. They are now the largest loop cutting company in the UK. Lochwynd are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their...

  • Digital Support Apprentice

    2 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    Beach trips, city breaks, cruises arounds the world - do you enjoy holidays? Are you interested working for a company in the travel industry? Barrhead Travel are looking for an apprentice within their Glasgow office. **Overview**: As an apprentice at Barrhead Travel, you will play a pivotal role in enhancing our online presence, engaging our audience, and...

  • Digital Support Apprentice

    2 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Why Harper McDermott?** One of Scotland’s largest debt solutions providers, based in Glasgow city centre and incorporated in 2016. Due to the continuous growth experienced by the company over the last 6 years and expected future growth we have a vacancy for a full time Digital Support Apprentice. **What's involved?** The main role of the apprentice will...

  • Digital Support Apprentice

    2 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Employer description**: Atelier Ten are an award winning environmental design consultants and building services engineers who are creating some of the most prestigious developments across Scotland, boasting high performance and sustainable design. **Overview**: Are you looking to kick start your career with a busy and growing organisation? They are...