Team Leader

**Job Title**:Team Leader - Domestic Abuse (Female Applicants Only)
**Reporting to**:Service Manager
**Contract**:Permanent, Full time
**Interview Date**: TBC

**Additional Conditions**:Schedule 9 (1a) of the Equality Act 2010 applies to this position. There is a genuine occupational requirement for the post holder to be female and speak a South Asian language please

**About the Service/Department**
The Hestia Tower Hamlets Domestic Abuse Service aims to provide women and their children with a safe environment, to improve their quality of life and promote independent living. We are a passionate and dedicated team who are all committed to providing the highest quality of service possible. We are constantly evaluating our work in partnership with our service users to ensure that we maintain quality and that the women and children we support are truly at the heart of everything we do.

**About the role**
To support the Service Manager by leading the day-to-day, consistent delivery of high-quality service to women and children fleeing domestic violence. Running the service in accordance with Hestia’s strategic objectives and within the relevant legislative framework.

Some other main responsibilities of the role include:

- Manage relationships with key stakeholders in Tower Hamlets.
- Ensure that the service is contract compliant with the details in the service specification
- To ensure that all safeguarding requirements are met in line with organisational, local and legal procedures

**About you**
- Excellent knowledge of the impact of domestic abuse on women and children
- Experience of promoting and developing service user involvement/co-production.
- Ability to manage staff
- Experience of working within a multi-agency setting.
- Awareness of risks associated with domestic violence in a working environment.
- Knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of supported housing.
- Knowledge of legal remedies available to women experiencing domestic violence.
- Previous experience of using computer-based systems to accurately record work and client details
- Highly developed interpersonal, written and oral communication skills and ability to manage complex tasks in clearly defined time frames (including accurate records, reports, case notes and interpersonal communication)
- South Asian speaking - Bengali, Urdu, Hindi, Tamil & Punjabi.
- To participate in the out of hours emergency on-call rota
- Knowledge and understanding of safeguarding issues and ability to address them appropriately.
- ** Schedule 9 (1a) of the Equality Act 2010 applies to this position. There is a genuine occupational requirement for the post holder to be female and speak a South Asian language please**

**Please see the attached documents for the full job description and more information about Hestia.**

**What Hestia offers**
- ** Holiday allowance** of 25days/195hours per annum plus 8days/62.4hours public holiday
- ** Company Pension**:

- ** Learning and Development Opportunities** (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
- ** Hestia Rewards** exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
- ** Access to a range of health and wellbeing support tools** including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
- ** Other benefits** such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
- If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

**About Hestia**

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

**Please note**
**If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.**

**How to apply