Customer Operations Manager

1 week ago

Blackburn, United Kingdom Graham & Brown Full time

Here at **Graham & Brown**, we are looking for an enthusiastic **Customer Operations Manager**to join the team, **based in**Blackburn**.**You will join us on a **full-time, permanent basis**. In return, you will receive a competitive salary of**£35,417 to £44,271 per annum.**

**Graham & Brown** has had design and colour at the heart of our business for over 75 years. With leading brands such as Superfresco Easy and the Graham & Brown brand itself, our offer stretches across categories from wallpaper, paint, fabric and wall art. We are committed to contemporary, leading-edge design, across our international markets, and put the customer at the heart of everything we do. We have been recognised as a “Cool Brand” on seven successive occasions. As a 3rd generation, family run business, we have the luxury of freedom to implement fresh ideas and to form great working relationships with all our colleagues across the business. We are also a carbon neutral business with a real commitment to sustainability.

**We offer a range of excellent benefits, including**:

- Self-managed time - pick your working hours and holidays to suit- Birthday day off- Generous staff discount on all Graham & Brown products, up to 60%- Access to colleague discount portal- Generous pension, totalling 10%- Life Assurance- Free parking- Use of company pool cars for company business- Regular Company social events, brought to us by our very own Fun Squad
As our **Customer Operations Manager**, you will lead and manage the overall running of the sales administration and customer service teams, ensuring daily and weekly targets are met.

**Our Customer Operations Manager will have the following responsibilities**:
**Experience and skills required by our Customer Operations Manager**:

- Educated to degree level or equivalent relevant experience- Management skills to lead and influence a team- Excellent Customer Service skills- Excellent verbal and written communication skills- Good attention to detail- Good organisation skills- The ability to work on own initiative- Excellent knowledge of Microsoft Office packages.
If you have the skills and experience we are looking for, click ‘**Apply**’ now to be considered as our **Customer Operations Manager**we’d love to hear from you

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