Night Customer Service Assistant

**Job Role: Night Customer Service Assistant, Eltham**

**Hours per week: 21 hours per week**

**Hourly rate: £11.92- £14.16 per hour**

**Shift pattern (if applicable): Night shifts between 10pm and 8.30am. You will typically work three nights out of the seven on a rotational shift basis, therefore full flexibility is required.**

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

By delivering excellent customer service, you will play an integral role in night to night running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.

For this role, speaking Polish or Romanian would be advantageous.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS3CSA

**Job Types**: Part-time, Permanent

Pay: £12.66-£14.00 per hour

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Ability to commute/relocate:

- London SE9 1TD: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you aged 18 or above due to Licensing Laws?
- If successful, we carry out DBS checks. Are you comfortable with this?
- This role is on a night shift basis. Would you be available between 10pm and 8.30am? You would work four nights per week.
- This role will be for a new venue in Hounslow, therefore training may take place at other venues in the area. Would this be something you would be comfortable with?

Work Location: In person