Guest Experience Co Ordinator

4 days ago

Stafford, United Kingdom The Seven Stars Full time

**We are searching for a Guest Experience Coordinator to join us on our journey.**

We are obsessed with fantastic Guest experience and outstanding service and that’s why we are looking for someone who is passionate about hospitality and delivering unforgettable moments every time.

You will be an enthusiastic person with the drive to deliver show stopping guest journey experiences. You will also be pro-actively building sales by thinking outside the box and brining new and innovative ideas to the table. All of this will be achieved through cover optimisation, end to end management of guest communications and continuous guest care and attention.

The Guest Experience Coordinator will handle all guest enquiries so being a self-starter with standout time management skills will be an important part of your day to day.

The important bits;
(The key responsibilities)
- Co-ordination of all guest bookings from enquiry through to execution.
- Clear communication and coordination with your team to ensure each guests experience is consistent and effortless.
- Preparation of all relevant additional items requested by the guests (i.e special occasion cards/ pre purchased upsells)
- Relationship building and management throughout the guest journey. From welcoming, check ins to final goodbyes.
- Strategizing new ways of working to maximize revenue generation whilst enhancing the guests overall experience.
- Providing daily to weekly updates/ reporting on sites bookings and sales.
- Full ownership & responsibility of your restaurant space(s).
- Attention to detail is important to us and you will need a sharp eye to ensure your venue is always set and ready

Here at Parogon Group we have ambitious plans for the future and delivering fantastic experiences for our guests is extremely important to us.

We also have a proven track record for internal progression. It’s at the core of what we do and forms a huge part of our Culture. We want to help you be the very best you can be and to support this we offer a range of development opportunities throughout your time with us.

We are so proud of our diverse teams and the wealth of experience they all bring to group. If you love people, love hospitality, and want to challenge yourself, we want to meet you

The Good Stuff; These are some of the benefits you will enjoy when you join us:

- 50% food discount across the group for you and 5 friends.
- Uncapped tips (100% of tips go to our teams)
- Development and Progressions plans tailored to fit your goals and aspirations.
- Free food on shift served exactly the same way we serve them to our guests.
- Social Events throughout the year to celebrate the achievements of our amazing people culminating in an Annual Awards Night
- 24hr Access to a dedicated and confidential Employee Assistance Programme

We are a market leading group of Restaurants founded by our local Directors and based in the Staffordshire, Cheshire, and Shropshire regions.

INDFOH

  • Activities Co-ordinator

    4 days ago

    Stafford, United Kingdom Active Care Group Full time

    **Activities Co-ordinator - £10.79 per hour - Full Time** We have a wonderful opportunity for an Activities Co-ordinator** **to join our caring and supportive team at our Ivetsey Bank Hospital where we support young people who are experiencing significant mental health difficulties requiring inpatient admission. We have a total of 37 beds across three...

  • Export Co-ordinator

    2 days ago

    Stafford, United Kingdom BNJ Consultants Full time

    Job Summary: We are seeking a detail-oriented and organized Export Co-ordinator to join our client based in Stafford. The Export Co-ordinator will be responsible for overseeing the planning and execution of production schedules to ensure timely delivery of products. **Job Type**: Permanent Pay: £30,000.00 per year Working days/hours: Monday to Thursday...

  • Consultation and Engagement Co-ordinator

    1 week ago

    Stafford, United Kingdom Staffordshire County Council Full time

    Job Introduction A fixed term position has become available within the Voice Project **Contract duration**: 9 - 12 months depending on working hours. Do you enjoy working with young people and families? Would you like to be part of a team where every day is different? Do you have an interest in gathering views and feedback to help service improvement? If...

  • Business Support Co-ordinator

    1 week ago

    Stafford, United Kingdom Staffordshire County Council Full time

    Job Introduction We are looking for a Business Support Co-ordinator to join our team and work alongside the Brokerage team to co-ordinate the screening of case files, labelling referrals and allocating care packages. Flexibility is required to support other areas within the wider Business and Executive Support Service when required, to meet priority...

  • Sales Support Co-ordinator

    2 weeks ago

    Stafford, United Kingdom Premier Placement Services Full time

    Our client is part of a global group and entering an exciting growth phase, as such they are looking to recruit a Sales Support Co‑ordinator to join their busy team in Stafford. About the Role You’ll play a key role in ensuring their customers receive a smooth and efficient service at all times – managing sales orders and liaising with distributors,...

  • Activity Co-ordinator

    6 days ago

    Stafford, United Kingdom Active Care Group Full time

    **Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.** We have an amazing opportunity for **Activity Co-Ordinators** to join our team at our **Ivetsey Bank Hospital.** Supporting young people aged 12-18 with a diagnosed...

  • Mps Co-ordinator

    6 hours ago

    Stafford, United Kingdom GE Vernova Full time

    **Job Description Summary**: Become part of a winning team and help to deliver the Green Energy transition. As part of the HVDC Global Supply Chain team, the MPS Co-Ordinator will be responsible for Creation and Management of all Sales Orders up to and including Trading This includes planning in SAP aligned with the top-level schedule and Production Order...

  • Sales Support Co Ordinator

    2 weeks ago

    Stafford, United Kingdom Classeq Full time

    Due to continued growth of our business, we have an exciting opportunity for an experienced Sales Support Co-ordinator to join our office-based team in Stafford and supply administration and support functions for our sales teams. Classeq are the market leaders in affordable commercial glass and dishwashers, and it is our aim to continue to have the simplest...

  • Business Support Co-ordinator

    2 weeks ago

    Stafford, United Kingdom Staffordshire County Council Full time

    Job Introduction 2 full time, 2 years fixed term contracts based within the Business and Executive Support Team (BEST) Supporting The School Organisation Team. The School Organisation Team are responsible for the County Council’s statutory duty to ensure we have sufficient school places for children in Staffordshire. The position we are appointing to...

  • Logistics Co-ordinator – Maternity Leave Cover

    6 hours ago

    Stafford, Staffordshire, United Kingdom Westgate Global Ltd Full time

    JOB TITLE: Logistics Co-ordinator Maternity Leave CoverJob Type: Full timeLocation: Based at Head Office Minimum Contract of 7 months.An opportunity has arisen for a Logistics Co-ordinator to cover pending maternity leave. You will be arranging import and export of freight shipments, producing the necessary documentation, liaising with suppliers and freight...