Community Housing Officer

4 days ago

Colchester, United Kingdom Colchester City Council Full time

Job title

Community Housing Officer

Job reference

COLREQ01406

Date posted

03/03/2025

Application closing date

24/03/2025

Salary

£29,014 - £35,599

Attachments

Blank

Job description

**Working hours: 37 hours per week, Monday to Friday**

Colchester Borough Homes (CBH) is a company set up by Colchester City Council to provide housing management and maintenance services to around 7,000 customers.

**About the role**:
We are looking for a new Community Housing Officer to join our Tenancy Services Team. You will manage a patch of around 650 properties providing generic housing services such as rent arrears prevention and recovery, community building, tenancy management and being a focal point and advocate for tenants and leaseholders.

**You should have**:

- Housing management experience
- Great communication and negotiation skills
- ICT skills
- A commitment to delivering the best possible customer service
- Decision making skills and resilience

**Benefits of the role include**:

- Local Government Pension Scheme with a 20.8 % employer contribution
- Excellent training, development, and progression opportunities
- Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years’ service), plus bank and public holidays and two extra company holidays during the Christmas period.
- Access to the Employee Assistance Programme
- Employee Benefits Platform
- Provision of a smartphone and laptop
- Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway.
- 1 Volunteering Day per year
- Free Flu Jab Agile Working at Colchester Borough Homes means having some flexibility about when, w
- and how we work to best meet the needs of our role and service area.

Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use.

For further job details.

For further information please contact Richard Dowling Housing Manager 07508 451137

Interview date to be confirmed

**Equality & Diversity Commitment**

Colchester Borough Homes is an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and to help ensure our workforce reflects the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and we are members of the Armed Forces Covenant.

**How to apply**:
Step 1 - Read the advert, Job Accountability Statement and Person Specification

Step 3 - Press ‘submit’

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