Housing Officer

5 days ago

Colchester, United Kingdom New Appointments Group Full time

Housing Officers - Remote Working - Commute within Colchester£28-35,000pa + Excellent Benefits PackageFull-Time | Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key ResponsibilitiesSupporting the Service User (SU)Manage a caseload of around 200-250 Service UsersAttend dispersal and conduct induction of SU into property.Signpost as necessary to doctors, shops, support agencies, etc.Conduct monthly visits and report any incidents, SU issues, absconsions, etc.Ensure SU's are Moved On no later than the last date of payments to CSM.Arrange initial transport of SU's to their accommodation or any relocation as required.Ensure that health and safety of SU's are always maintained.Complete biweekly welfare checks of the SU's. Managing a property portfolioEffect appropriate maintenance of propertiesConduct monthly inspections and report defects as required.Ensure all items within property are replaced /repaired as required in line with inventory procedure.Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management.Prepare property for re-occupation after SU's move onEnsure terminated properties are effectively prepared for hand back to landlord.Effect minor property repairs if necessaryEnsure the properties are maintained according to Health and Safety guidelines and company procedures.Ensure stores are maintained in line with purchasing procedure. What We're Looking ForPrevious experience in a Housing Officer or similar support-focused role is essentialStrong communication, problem-solving, and organisational skillsAbility to work remotely with minimal supervisionA full UK Driving Licence is essential (DVLA checks will be conducted)You must be willing to travel as part of your daily responsibilities Benefits Package * 33 days annual leave (including bank holidays) * Life cover (2x basic salary) * Westfield Health membership - cashback on health services and discounts for retailers and gyms * Laptop, phone, and any other required equipment provided * Mileage expenses - claimable from home * 6-month probationary period * Employer pension contributions (4% employer, 4% employee) * Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

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