Operations Assistant

**The current working pattern is Saturday and Sunday 5.30am to 1.45pm.**

**PLEASE NOTE**
- **To be eligible for this post, you must hold a full UK manual driving license.**_

**Overview**

Soft FM Services are responsible for cleaning and portering services to the university’s academic, administrative, and residential estate. Soft FM facilitates all university key events, such as graduation and open days and ensures areas are prepared for other events such as receptions and summer conferences.

Soft FM Services is looking to recruit an enthusiastic Operations Assistant to join our busy team.

**JOB DESCRIPTION**

**Job Title and Grade**:
Operations Assistant

**Contract**:
Permanent, Part time

**Hours**:
15 hours per week, current working pattern Saturday and Sunday 5.30am to 1.45pm (see general information)

**Salary**:
£24,372 per annum, pro rata

**Department/Section**:
Soft FM Services

**Responsible to**:
Head of Soft FM Services

**Reports on a day to day basis to**:
Team Clean Supervisor

**Duties of the Role**

The duties of the post, some of which will require physical effort such as standing for long periods, walking distances, climbing stairs, bending, stretching and lifting, pushing and pulling and using cleaning and maintenance equipment and driving university transport, will include the following:
1. Removing rubbish and recycling from buildings, external bins and collection points. All rubbish and recycling transported to compactor or other appropriate receptacle using a motorised vehicle where available.

2. Sorting waste materials and using industrial equipment within the University waste compound such as the bailer and compactor. Upkeep of the compound ensuring that hygiene standards and health and safety requirements are maintained.

3. The safe clearance and disposal of sharps and other hazardous waste.

4. Cleaning of external floor surfaces such as pathways using mechanical cleaning equipment where necessary.

5. Cleaning of small external structures such as signs and shelters using reach and wash system.

6. Cleaning of windows throughout the University including academic/administrate estate and the student residences using reach and wash systems.

7. Providing portering services, ensuring that requests are completed accurately, in a timely manner whilst maintaining high levels of customer service.

8. Driving of University owned vehicles, transporting goods off site and between campuses as and when required. This will include refuelling and charging of the vehicles.

9. Conduct regular health and safety checks including vehicle inspections, legionella flushing and equipment checks.

10. Responsible for ensuring faults/defects, within the academic/administrative and student residences are reported to the Team Clean Supervisor in a timely manner.

11. Operate and maintain commercial/industrial cleaning equipment such as scrubber driers, reach and wash systems and pressure washing equipment.

12. Use mobile phone/tablet apps for charging electric vans, conducting health and safety checks and processing work instructions linked to the University’s facilities management system.

13. Snow & ice clearance as per the requirements of the University’s Snow and Ice Policy.

14. Attendance of all necessary training as required by the role.

15. Ensuring that Health and Safety guidelines are followed at all times.

16. Assisting with the training and mentoring of new and temporary members of staff within the team

17. Flexibility in relation to University key events such as Arrivals Day, Visit Days, student ‘move out’ days, Graduation, summer conference season and Christmas rubbish collection,

18. Support cleaning operations within the academic/administrative and student residences when required.

19. Any other such duties as may be assigned from time to time by the Soft FM Services Manager or his/her nominee.
- These duties are a guide to the work that the post holder will initially be required to undertake. They may be changed from time to time to meet changing circumstances and do not form part of the contract of employment. _
- The postholder will be required to work at times on their own or as part of a team. The postholder will not necessarily be assigned to a permanent area of work. Variable areas of work may be required in order to provide cover as a result of absence, sickness or annual leave. The postholder may have their duties and areas of work altered from time to time when it is deemed necessary for the University’s business need._

**Job reference**:REQ08911

**Job Types**: Part-time, Permanent

Pay: From £24,372.00 per year

Expected hours: 15 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Every weekend

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Dr