HR Advisor, The Klondyke Group Limited

The Klondyke Group trading as William Strike Ltd are a group of 23 Garden Centres and Restaurants across Scotland, England and North Wales with our Head Office in Grangemouth.

Klondyke is a family business, and our employees are our extended family. We are focused on developing all aspects of the business including our newly developed flagship site at Polmont. Due to Company growth, we have a very exciting opportunity for an experienced HR Advisor to join our team based in our Head Office in Grangemouth.

**The Role**

As HR Advisor you will play a crucial role in supporting our HR operations for our Garden Centre and Restaurant Teams. You will work with the Group HR Manager on projects aligning recruitment and performance management, refine HR processes to ensure compliance and communicate these policies effectively within the business.

This is an office-based role Monday to Friday 37.5 hours per week, additionally you will be required to travel to our sites occasionally which may involve overnight stays.

**What you will be doing a HR Advisor**:

- Act as coach for managers, providing guidance on employee relations, policies, and procedures.
- Take the lead in managing employee relations cases, ensuring prompt and equitable resolutions while delivering top class customer service.
- Investigating and resolving employee complaints and grievances which includes inter-departmental coordination to ensure a smooth function of the process.
- Cultivate strong partnerships with internal stakeholders.
- Participate actively in meetings and teams meetings concerning HR matters.
- Assist with the company absence management process, working closely with managers and individuals to facilitate a smooth return-to work.
- Participate in initiatives aimed at promoting employee engagement, contributing ideas and support to enhance workplace culture and morale.
- Assist managers in utilising the performance management process effectively, encouraging feedback and addressing underperformance.
- Conduct training sessions and provide coaching to line managers, equipping them with the necessary skills to handle internal systems and processes effectively.
- Support training and development monitoring.
- Contribute to people projects aligned with the HR Strategy, collaborating closely with the HR team.
- Stay up to date on changes to employment laws and regulations.
- Support the Recruitment function with cover.
- Proactively assist with recruitment interviews.
- Analyse, prepare and produce high quality reports as required by HR and the business.

**What makes you our perfect **HR Advisor for Klondyke**?**
- **CIPD qualified Level 5 or the equivalent.**:

- **Minimum 2 years’ experience in a HR Advisor role, demonstrating proficiency in handling various HR challenges.**:

- Should have excellent communication and interpersonal skills, as well as the ability to remain objective and impartial when investigating complaints or resolving disputes.
- Handle confidential information discreetly, ensuring utmost confidentiality at all times.
- Smart, motivated self-starter who is able to work well with limited supervision.
- Good at multitasking, organisation, attention to detail, accountability, problem-solving, and time management.
- Team player with a friendly and professional demeanour.
- Competent in MS Excel, Word, Teams, SharePoint and Databases.
- Possession of a full driving licence and willingness to travel occasionally as required for the role. Willingness to stay overnight during long site visits (max 2 nights).

**The benefits**
- Competitive salary and company bonus.
- Life Insurance
- Access to 100s of retail and lifestyle experiences and discounts
- Employee Assistance Programme
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year

**Sound Interesting?**

If you think you’ve got what it takes and would like to join our team as a **HR Advisor**, please click **'Apply’** now.