Receptionist
6 days ago
We are on the search for an enthusiastic, and passionate individual to join us at The Master Builders Hotel as Hotel Receptionist/Host.
As Hotel Receptionist/Host, you will serve a key role: To deliver excellence in customer service by continuously identifying ways to delight and exceed customer expectations whilst maintaining agreed standards of service and product delivery in line with company business objectives.
**Some of your key responsibilities**:
- Check In & Check Out of guests and updating internal systems of guest presence.
- To know all facilities and service within the hotel and in the local area and share this with guests who need assistance.
- Taking payment for outstanding charges and keeping accurate records of these.
- Guest satisfaction and interaction.
- Process walk-in reservations accurately to ensure guest satisfaction.
**What's in it for you??**
- Competitive rates of pay
- Tronk
- It's a given, we'll feed you
- A generous referral scheme
- Birthday vouchers on us
- Cash rewards for work anniversaries
- Company discounts and rates across our hotels
- Progression opportunities as we look to grow
**Salary**: £22,000.00 per year
**Benefits**:
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Schedule:
- 10 hour shift
- Monday to Friday
- Weekends only
Supplemental pay types:
- Tips
- Yearly bonus
Ability to commute/relocate:
- Brockenhurst: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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