Account Manager

2 days ago

Peterborough, United Kingdom Photocentric Full time

**Account Manager**

**Photocentric Ltd** is an award-winning manufacturer based in Peterborough and the USA.We are innovators of 3d printers, resin and worldwide leaders of craft stamp manufacturing.

This is a fantastic opportunity for a confident and energetic Account Manager with excellent communication and administration skills.We are looking for a highly commercial **Account Manager**to join our growing craft and business team in providing outstanding administration and positive customer support to all our customers.

**Key Responsibilities for the Account Manager will include**:

- Managing a portfolio of customers to develop and maintain strong relationships to secure long-term business, and help to increase customer spending where possible
- Supporting the Commercial Manager's customers and gaining a thorough understanding of the market, competitors and customers
- Evaluating opportunities to enhance sales, customer satisfaction and retention
- Focusing on new customer acquisition and prospecting for new potential and leads
- Processing and responding to incoming sales enquiries
- Having an awareness of departmental KPIs and goals, and being proactive in helping achieve them
- Supporting and getting involved with NPD and any marketing activities where necessary
- Negotiating variations in price, delivery and specifications, and being able to confidently make commercial decisions regarding quotations and price adjustments
- Being a key point of liaison between the sales and production departments
- Suggesting continuous improvement ideas where possible to deliver a more efficient and productive service, with a higher level of quality

**Required Education, Skills and Qualifications of our Account Manager**:

- An established Account Manager with proven success in building relationships with customers
- A strong and confident communicator both verbally and written format
- Commercial mindset with a focus on optimisation of the customer experience and needs to help ensure maximum revenue is achieved
- Confident with data and finance, ability to work out costings and produce reports
- Proficient PC skills including Word, Excel, and the ability to adapt to new software packages.
- Be driven to achieve with the understanding of sales and targets
- Some experience in marketing would be useful
- An interest in Arts & Crafts would be beneficial

**What we offer**:

- Competitive salary
- Career development
- Minimum 24 days holiday entitlement
- Electric vehicle and bike schemes with free vehicle charging
- Generous pension contribution scheme
- Good in-house facilities including free access to on premises gym
- A great social culture in a friendly team

If you would like to join our growing team and feel that you have the necessary skills and experience to become our **Account Manager,** please click **‘apply’** now We would love to hear from you.

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