Admin & Customer Relationship Assistant

1 week ago


Salford, United Kingdom Accounts Direct Full time

We’re a fast-growing, modern accountancy firm that blends great service with smart technology. We support individuals and businesses across the UK with everything from bookkeeping and accounts to business advice and tax planning.

We’re proud to be friendly, down-to-earth, and genuinely helpful — and we’re looking for someone just as people-focused to join our Manchester-based team.

**Job Overview**

We’re looking for an organised, proactive and friendly Admin and Customer Relations professional to help keep our office running smoothly and our clients well-supported.

You’ll be a key part of our team — supporting onboarding, managing day-to-day admin, and making sure clients always feel looked after. If you enjoy a varied role where no two days are quite the same, and you take pride in creating a great experience for others, we’d love to hear from you.

**Key Responsibilities**
- Assist with AML/KYC checks and maintain client records
- Prepare, send, and file letters and documents using our digital systems
- Provide admin support to the wider team including task tracking and diary coordination
- Help maintain a friendly and professional atmosphere in the office
- Work with the client services team to ensure consistent, high-quality customer care

**Requirements**:

- Previous experience in admin, office support, or customer service (preferred)
- Excellent communication skills - written and verbal
- Highly organised with good attention to detail
- Confident using technology and learning new systems
- A positive, proactive attitude and a willingness to help wherever needed
- Comfortable working independently and as part of a team

Pay: From £25,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Salford M50 3UB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 30/05/2025
Reference ID: admincrm25
Expected start date: 08/05/2025


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