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Customer Service Representative

2 weeks ago


Brighton, United Kingdom OneFamily Full time

Join our dynamic Customer Service Administration team at OneFamily, where you'll play a pivotal role in representing our brand and delivering exceptional service to our valued customers.

As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction through effective communication both in writing and over the phone. This role involves navigating diverse financial services products and utilising multiple systems to provide comprehensive support.

**_
This is for an 8-month Fixed Term Contract._**

OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.

We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.

**HR**:
**Head Office Phone**: 0800 373010
**Head Office**: 16-17 West St, Brighton BN1 2RL