Senior Content Designer

2 weeks ago

London, United Kingdom Public Sector Resourcing Full time

**Senior Content Designer**

**Contract Term: 3 Months**

**Contracting Authority: GDS**

**Location: London - Hybrid working**

**As a Senior Content Designer your main responsibilities would be**:

- Leading the creation and improvement of user-centred and high quality content, across the Transforming Government Services portfolio
- Designing, developing and managing content that helps people understand how to make services great and meet the required standards
- Using analytics data, user feedback and user research to identify the needs of users, map user journeys and inform content strategy
- Using data and research to develop inclusive and accessible content
- Contributing to the cross-government user-centred design community
- Helping colleagues and stakeholders from other disciplines understand what content design is, why it’s important and how to work with content designers

**You’ll have relevant experience in**:

- Use analytics, user feedback and user research to evaluate and improve content
- Demonstrate building productive relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality
- Consistently review and improve processes and be familiar with content publishing systems
- Have broad and specialist content design experience in digital / IT environments and large complex organisations
- Have experience delivering projects in a fast-paced environment, amid ambiguity and changing priorities
- Be able to think critically, use analysis and challenge assumptions or change the status quo
- Communicate clearly and persuasively and build relationships with stakeholders, including with those at senior levels

**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.** ?

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**If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, PSR provides a ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of our PSR Sourcing team.**

***- Please be aware that this role can only be worked within the UK and not Overseas._

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