Administration Assistant

**Do you have previous experience within a fast paced administration role with dynamic responsibilities?**

We have an exciting opportunity for a Administration Assistant to join the Swanton team based in Ipswich who will provide an efficient and effective customer focused service and administrative support within Swanton’s operating region.

**Job title: Administration Assistant**

**Location**:This role is based in our Care Office in Ipswich.

**Rate of pay**:£11.00 per hour, increasing to £11.50 after probation

**Hours**:40 hours per week, over 5 days

**The role**

As our Administration Assistant you will be the first point of contact for inquiries and provide general administrative duties to support the Locality Manager and Service Managers as and when required. This role will also involve conducting audits, recruitment administration, HR administration support and taking minutes.

Key responsibilities include:

- Liaising with HR, Finance, Property Services, Head Office and the Quality & Governance Team to ensure the timely and accurate provision of information and data as and when needed.
- Supporting the finance department with billing, petty cash, invoicing and other finance related tasks.
- Provide focused administrative support, assisting the site management team in completing processes including but not limited to pay-roll, finance, recruitment, rota planning, managing training records and ensuring HR records are in good order.
- Support with the internal and external communications strategy and implementation including ‘Swanton News’ newsletter and annual reports.
- You will be involved in supporting with ad hoc and on-going projects within the region.
- Work with regional colleagues in the organisation of internal and external events such as regional events and away days, staff meetings, family meetings and work with others to organize Swanton’s participation in recruitment fairs and promotional events, attending and playing a full and positive part when requested.
- Coordinate regional meetings from collating and sending out papers to minute taking as required.
- Completion of audit processes as required to meet the needs of the business.
- Assist in the collation, preparation and presentation of monthly regional reports.

**About you**

To be successful in the role of Administration Assistant it is essential that you have a minimum of a level 3 in English and significant experience within an administrative role, it is desirable to have previous experience within the care sector. You will also need to be able to work under you own initiative, priorities your workload and adapt accordingly.

You will be required to have exceptional organisational skills and be advanced IT skills in packages such as Microsoft Office and experience of Access software or other business information systems is also required.

As you will be required to travel between the different services it is essential you are able to travel within the region and have access to transport.

**What we can offer**:

- **Refer a friend scheme **we know that amazing people often know fantastic people and you will receive £400 each time a successful referral is made
- **Long service awards **we recognize your contribution to the team and award long service
- **Employee benefits app **stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities
- **Pension and life cover **auto enroll into our pension scheme and entitled to the death in service benefit
- **Trained mental health first aiders & EAP **free confidential access to 24hr assistance program for counselling, advice and support
- **New arrival payment **we are always delighted to hear of new additions to families and to celebrate this we offer a gift of £200 if you have been employed with us for over 6 months
- You will be required to undergo relevant pre-employment checks including a DBS check._

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Expected hours: 40 per week

**Benefits**:

- Life insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Admin Assistant - Green Rose Care.