Service and Sales Co-ordinator

1 day ago


Sutton, United Kingdom Executive Network Group Full time

**Sales and Service Co-ordinator**
The Sales and Service Co-ordinator contributes to the organisation’s success by providing effective and timely administration support to the Sales division. In doing so, you will ensure that maximum support is provided whilst ensuring outstanding customer serviceat all times and working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
**What’s on offer**:

- Training and development programme - training UK and abroad
- Inclusive working environment
- Small company culture, big company backing and investment
- Strong global brand

**What’s involved in the role**:

- Maintain inventory details of machines and sales items and keep updated on the in-house computer system
- Liaise with the workshop to ensure timely delivery of machines to customers, third party suppliers to ensure items will be received in good time and with the area sales manager regarding machine preparation to ensure invoicing instructions and deliveryaddresses are received to meet machine completion date in the workshop
- Arrange transport to deliver all new machines to site and raise relevant release notes and purchase orders to cover costs
- To communicate and co-operate effectively and efficiently with internal and external customers, knowing who to approach for additional support and assistance
- Assist with all logístical operations and functions as required
- Record and regularly update internal systems
- Aligning and organisation of diaries
- Detail warranty and service agreements
- Stock check when required
- Raise purchase orders
- Reporting to management team regarding delivery targets on a weekly basis

**What you will need**:

- Ability to demonstrate effective administration skills in a similar environment
- Team player
- Good communicator at all levels
- Flexible approach to work
- Ability to use own initiative
- Attention to detail
- Able to demonstrate ability to work effectively in a pressurised environment.
- Keep up to date on technical skills and knowledge

**Hours: **Monday - Friday 8am-4:30pm



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