Administration Coordinator/call Handler

3 days ago

Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

Renal Medicine are looking to recruit a part time Administration Coordinator, to work alongside the current medical and secretarial team.
We are looking for a motivated and professional individual, who will work as part of the team, providing a high level of administrative support to the clinical and secretarial team. You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills, an excellent telephone manner and a strong commitment to personal and professional development.
Accurate booking of outpatient appointments. Maintaining office filing system, to ensure easy retrieval of all documentation. Co-ordination of ad hoc outpatient clinics.
Stationery ordering and requisition for the team/department as required.
Proactively managing telephone calls, many of which will be of a sensitive nature from patients, GP’s, healthcare professionals, hospital departments and referral centres including PCTs, all of which require a high level of patient confidentiality.
To carry out general duties such as photocopying, faxing, etc when required. Registration of all referrals for clinics, creation and preparation of notes for clinics where appropriate. Provision of administrative support at clinic as required.
Undertake continuous professional development, seeking opportunities to enhance skills which can be identified via a personal development plan.
Provide administrative support to academic clinicians, and Clinical Directors where appropriate to the specialty.
Providing secretarial cover in the absence of other medical secretaries and other administrative staff to ensure smooth running of office procedures during sickness and staff shortages.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

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