Client Services Administrator
2 weeks ago
HEAD OFFICE
Client Services Administrator
Canary Wharf | Fitness and Wellbeing Club | Permanent | Full time
Up to £22,984 per annum, depending on experience
40 hours per week
This role will require you to work different shift patterns between 6.15am - 9.00pm
We are looking for a Client Services Team member to work at one of our high profile sites in Canary Wharf. The team member will warmly meet and greet all our visitors, ensuring the smooth running of the reception with member’s journeys as your top priority, excellent customer service is essential in this role.
The Client Services team will deal with membership enquiries, appointments and bookings with the highest standard of attention to detail and customer focus. As Client Services administrator you will support with queries relating to membership, physio, massage, health assessments and personal training and create a professional first impression.
As Client Services administrator responsibilities include;
Paying particular attention and focus with the membership system ensuring that all membership enquiries are processed and dealt with effectively.
Working as part of a team to ensure customer service levels exceed expectations
Will form an integral part of the ‘Customer Journey’ and will strive to continually review and improve where possible.
Management of diaries and client appointments for all departments in the health club.
Strong communication skills with clients and employees both face to face, by telephone and written correspondence.
Ensuring the daily cashing up and balancing of tills is completed correctly.
Ensuring the reception area is neat and tidy at all times
As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
To complete monthly KPIs
To succeed as a Client Services administrator you will
Have Experience in a customer service focused environment
Have outstanding communication and customer service skills
Be approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience
Be a team player with exceptional planning and organization skills with the ability to multi task.
Have excellent attention to detail.
Have the ability to work in a pressurised environment.
Be Flexible with a ‘can do’ attitude.
Have excellent customer service skills.
Hold excellent IT skills, with proven skills in Microsoft Excel, PowerPoint and Word
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more - at Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
-
Client Service Administrator
7 days ago
London, United Kingdom Gem Financial Services Full timeDo you have experience in client service or relationship management? Or as an assistant or administrator in the world of finance? We have a fantastic opportunity on offer for an experienced Client Service Administrator wishing to make a long-term career in a busy and successful IFA practice. We are a business with a clear vision, great culture, and a top...
-
Client Services Administrator
1 day ago
London, United Kingdom Tate Full timeClient Services Administrator Mayfair £30,000 We are currently recruiting for a Client Services Administrator to join our client, a leading private equity firm based in Mayfair. This position will be supporting the wider team with: - On-boarding clients - Processing payments - Updating the CRM system - Building client relationships Tate is acting as an...
-
Client Services Administrator
2 weeks ago
London, United Kingdom Nuffield Health Full timeHEAD OFFICE Client Services Administrator Canary Wharf Medical Centre | Permanent contract | Full time Up to £22,500 per annum, depending on experience 40 hours per week In this modern healthcare setting, the Nuffield Health Wharf Medical Centre offers a range of health and wellbeing services. We take a business-conscious approach to patient care and...
-
Client Services Administrator
3 days ago
London, United Kingdom Candidate Source Full timeYou know when great client service changes everything? As a Client Services Administrator, thats exactly the impact youll have. Youll sit right at the centre of the advice process, making sure every query is handled, every detail is accurate and every client feels looked after with absolute care. The work you do wont just move tasks forward; itll help people...
-
Client Service Administrator
2 weeks ago
London, United Kingdom Ark Workplace Risk Full time**CLIENT SERVICE ADMINISTRATOR** Ark Workplace Risk is the market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients. Are you an experienced, operational Administrator who is highly proficient in Excel? We are seeking an enthusiastic and detail-oriented individual to join...
-
Client Services Administrator
1 day ago
London, United Kingdom Nuffield Health Full timeClient Services Administrator Barbican Medical Centre (London) | Permanent | Full time Up to £22,000.00 per annum, depending on experience - Our team currently have an internal opportunity for a Client Services Administrator at Barbican Medical Centre. Continue your journey with us whilst we’ll support you to be your best. We are looking for an...
-
Client Services Administrator
3 days ago
London, United Kingdom Nuffield Health Full timeHEAD OFFICE Client Services Administrator **London | Admin | Permanant | Full Time** **£27,425.64 **pe**r annum, 40 hours per week** Our team in our Goldman Sachs corporate club currently have an opportunity for a Client Services Administrator. Continue your journey with us whilst we’ll support you to be your best. The role of the Client Services...
-
Client Service Administrator
3 days ago
London, United Kingdom Nuffield Health Full time**Client Services Administrator** **Chiswick | Corporate site | Administration | Permanent | Full Time** **£26,166.40 per annum, dependent on experience** **40 hours per week | Sociable hours Mon-Fri, no weekend working** We are looking for a Client Services Administrator to join us at one of our highest performing Nuffield corporate onsite clinics...
-
Client Services Administrator
2 weeks ago
London, United Kingdom A1 Personnel Employment Agency Ltd Full timeA1 Personnel are currently recruiting for a Client Service Administrator role for a permanent role on behalf of our client based in Hackney. Duties and Responsibilities: - Data entry - Processing orders - Stock control - General administration - Assisting senior staff and other departments when required You will require: - Excellent verbal and written...
-
Client Services Administrative
7 days ago
London, United Kingdom Nuffield Health Full timeHEAD OFFICE Client Services Administrative It is now easier than ever to find out about job opportunities across Nuffield Health. Whatever you do, we want to give you every opportunity to broaden your experience and understanding and to develop you both personally and professionally at Nuffield Health. Canary Wharf | Corporate Fitness and Wellbeing |...
