Client Services Administrator

2 days ago

London, United Kingdom Nuffield Health Full time

Client Services Administrator
Barbican Medical Centre (London) | Permanent | Full time
Up to £22,000.00 per annum, depending on experience
- Our team currently have an internal opportunity for a Client Services Administrator at Barbican Medical Centre. Continue your journey with us whilst we’ll support you to be your best.
We are looking for an enthusiastic and proactive individual who will work at a high profile medical centre in central London.
The opportunity
- The team member will warmly meet and greet all our visitors, ensuring the smooth running of the reception with member’s journeys as your top priority, excellent customer service is essential in this role. As our Client Services Administrator you will:

- Pay particular attention and focus to the client journey ensuring that all enquiries are processed and dealt with effectively.
- Manage all administrative tasks generated from activity in the medical centre.
- Work as part of a team to ensure customer service levels exceed expectations - Communicate effectively with clients and employees both face to face, by telephone and written correspondence.
- Management of diaries and client appointments for all departments in the medical centre.
- As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.

The person

To succeed as a Client Services Administrator, you will:

- Have experience in a customer service focused environment
- Outstanding communication and customer service skills
- Approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience
- A team player with exceptional planning and organization skills with the ability to multi task.
- Ability to work in a pressurised environment.
- Flexible and ‘can do’ attitude.
- Excellent IT skills, with proven skills in Microsoft Excel, PowerPoint and Word
- Helping you feel good.
- We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From private healthcare to gym membership, here you’ll discover a range of lifestyle and wellbeing rewards. At Nuffield Health, we take care of what’s important to you.
- Join Nuffield Health and create the future you want, today.
- It starts with you.

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