Client Services Administrator
3 days ago
HEAD OFFICE
Client Services Administrator
**London | Admin | Permanant | Full Time**
**£27,425.64 **pe**r annum, 40 hours per week**
Our team in our Goldman Sachs corporate club currently have an opportunity for a Client Services Administrator. Continue your journey with us whilst we’ll support you to be your best.
The role of the Client Services Administrator will be to meet and greet members, ensuring the smooth running of the reception with members journeys as your top priority, excellent customer service is essential in this role.
The Client Services team will deal with enquiries, appointments, payments and general administration duties, with the highest standard of attention to detail and customer focus, whilst creating a professional first impression
As our Client Services Administrator you will:
- Be responsible for upholding service standards and front desk management.
- You will also provide support and general assistance to other areas within the multidisciplinary team as necessary and ensure all data/information is entered, modified, maintained and presented accurately on our membership system and relevant trackers.
- Ensuring the member journey is a positive one by providing a high level of customer service.
- Ensuring all member details are processed quickly and in accordance to GDPR.
- Management of the fitness centre inbox
To succeed as a Client Services Administrator, you will need to:
- Be an excellent communicator with the ability to adapt appropriately to both situation and client.
- Have experience delivering and ensuring an excellent member engagement experience.
- Be a proactive and self motivated team member.
- Take ownership and pride in the reception area and subsequent duties.
- Be able to prioritise a busy workload.
- Knowledge of Gladstone Plus 2 is a bonus, but not essential.
**It starts with you.**
- LocationLondon - London
- Contract typePermanent
- ReferenceJR0082054
REWARDS & BENEFITS
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
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