Booking/scheduling Clerk
3 days ago
37.5 hours Permanent
Mon - Fri 8am - 6 pm and Saturdays.
Booking and Scheduling requires an enthusiastic, confident and committed person to be responsible for receiving, processing, scanning and forwarding of referrals: agreeing, amending and issuing appointments; ensuring that all processes are carried out in a timely and accurate manner to ensure an efficient Appointment Booking Service
Appropriate training will be provided but IT skills linked with good keyboard skills would be a distinct advantage along with an excellent telephone manner. Applicants must be adaptable, have good time management and the ability to prioritise your workload.
You will also be responsible for the provision of a booking Outpatient appointment service using the Patient Administration System (Patient Centre) and the National e-referral system, electronic scanning equipment and fax machines.
You will liaise with Service users including Service Managers to ensure that patients are seen within target dates and that clinic templates are managed to full capacity.
You will have responsibility of managing a number of waiting lists and clinic booking summaries whilst providing a confidential, efficient and user friendly service.
You will be computer literate with good keyboarding skills and an excellent telephone manner. You must be adaptable, have good time management and the ability to prioritise your workload. An IT related qualification or equivalent and / or NVQ2 clerical qualification or equivalent would be desirable but not essential.
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.
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