Clinical Team Secretary

We have an exciting opportunity within Nottinghamshire Healthcare Trust for an experienced Secretary to come and work for us supporting our Consultants at Gedling Local Mental Health Team within the Adult Mental Health Services Directorate.

We are looking for an enthusiastic individual to join our dynamic and forward-thinking administrative team.

If you hold a typing or Word Processing qualification (or equivalent) and an NVQ level 3 in Business Administration (or relevant experience), and are an organised team player with good communication, excellent customer service skills and have previous secretarial and dictation experience we would love you to apply.

You will provide day to day secretarial and administrative support to the Consultants.

To work as part of a local administrative team. Provide cover in the absence of colleagues and where service demands, this may include cover at other sites.

To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents, typing and photocopying, collating of documents and electronic filing as well as general administration support services.

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

TeamNottsHC

To carry out all aspects of clerical/administrative and reception support.

Produce high quality reports within agreed deadlines, as required.

To undertake office duties including diary management and message management, opening & distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents and electronic filing, as well as general administration support services. To deal with requests and enquiries and forward them to the relevant team member.

Facilitate meetings/investigations/disciplinaries including venue booking, refreshments, producing and circulating agendas, recording attendance and accurate minute taking.

To be able to work flexibly and provide cover which may include the requirements to travel to different sites.

To collect and maintain accurate team information with regards to training undertaken and any other database.

To monitor and order stock and non-stock items, as required.

Booking courses, accommodation and travel requests, as and when required.

To manage, update and maintain diary schedules, ensuring that conflicting and amended appointments are actioned appropriately.

Responsible for ensuring that accurate work is completed within the time limits and standards set.

To work effectively both independently and as a team member.

Responsible for own Mandatory Training requirements.

To ensure medical records are filed in line with Information Governance procedures.

Resolve or signpost queries from patients, carers, internal departments and external agencies as appropriate.

To ensure patient referrals are processed and to timely input, update, maintain information and resolve queries on the patient database.

To ensure patient's notes are pulled, requested and tracked in a timely manner in preparation for the clinics and ensure any follow-ups/appointments are actioned.

To undertake any other duties that would be a reasonable expectation of the role.