Receptionist with General Administrative Support

Location: Horsham, West Sussex

Strictly no agencies

Reports to: Billings & Receivable Manager

**Summary of Position**:
This role is to provide Receptionist duties and administrative assistance across several areas of the business. The duties are varied and the role ever evolving, as a result, flexibility and using your own initiative is critical. The role offers plenty of career progression and opportunities to the right person who shows passion and drive within the business.

Our receptionist desk is different to most as you are in the main office surrounded by the team with remote access to the visitor area therefore applicants must be comfortable working both as part of a team and independently as the need arises.

**Targets & Outcomes**:

- Balance priorities and meet expected deadlines.
- A collaborative approach to delivering improved methods and processes.
- Manage and communicate with different personality types.
- High attention to detail in written correspondence.
- Good customer service.

**Attitude and Persistence**:

- A “can do” attitude, the ability to pick up and take responsibility where needed.
- Proactive approach to all aspects of the role.
- Key personal attributes; optimism, diligence, common sense, loyalty, and dependability, trust, confidentiality.
- Excellent verbal and written communication skills.
- Flexibility in assisting the administration functions, including Finance, HR & PA.
- A commitment to learn and understand different aspects of both roles.
- Develop personal skillsets to achieve growth personally and professionally.

**Responsibilities**:

- Answering Incoming calls, door entry system and switchboard operation.
- Assisting with travel bookings including hotels, trains, and any air fares.
- Organisation of work functions.
- Maintaining the meeting room booking system.
- Making refreshments for visitors.
- Post, including in/outbound correspondence and deliveries.
- Meeting minutes.
- Stationery, office supplies and Uniform ordering and auditing.
- Scanning of documents to an in-house system (purchase ledger and sales files).
- Cleaning and replenishing coffee machine.
- Data entry (into excel spreadsheets)
- Assisting the finance department with Direct Debit processing, Sales order processing and Credit control.
- Administrative support to the Administration Department (this would include filing, photocopying, dealing with post, archiving).

**Skills Requirements**:

- Proficiency in Microsoft Office products.
- Be able to work pro-actively and with a sense of urgency while paying good attention to detail.
- Theabilitytoworkindependentlyandtakeinitiative.
- You should be energetic and self-motivated.
- High prioritisation and organisational skills with an ability to juggle multiple workloads.
- Exceptional communication skills. You will actively listen to and convey expectations, plans and outcomes effectively to internal and external stakeholders at all levels.
- Ability to respond to change in a positive and proactive way.
- Tact and Diplomacy.
- Discretion and trustworthiness: you will sometimes be party to confidential information.

**What we offer**:

- Excellent induction & training program so you know you are heading in the right direction.
- Supportive working environment.
- Structured Career Development with sponsored training and qualifications to help you grow your career after successfully completing probation.
- Competitive salary.
- Working hours 9.00am - 5.30pm with 1 hour for lunch.
- 31 days holiday inclusive of bank holidays.
- Great social events.
- Free onsite parking.
- Pension scheme.
- Eye care scheme.
- The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time._

**Interested in this vacancy?**: