Business Support Administrator

6 days ago

Greater London, United Kingdom NCC – Innovating for Industry Full time

Business Support Administrator / Receptionist Join to apply for the Business Support Administrator / Receptionist role at NCC – Innovating for Industry Location: Emersons Green, Bristol, BS16 7FS (on site role)Shifts Rotation Pattern: 7am-3pm, 8am-4pm and 9am-5pmSalary: £28,321 to £37,465 per annum experience dependentClosing Date: 11th December 2025 – We reserve the right to close this advert early if required. We’re looking to hire a Business Support Administrator / Receptionist to support our front desk and administrative duties. We’re a national R&D centre - government-backed, not-for-profit, mission‑driven. We work across 16 sectors and over 100 partners a year. Our people are here to deliver outcomes that matter, and you’ll be central to how we support, retain and grow them. What You’ll Be Doing Providing high quality administration to our front of house service to staff, visitors, and members in an efficient and customer focussed way. Supporting Estates Team’s administration – Purchase Orders, Contractor Pack processing, access control requests, etc. Administration of the Building Operations Service Desk facility on TopDesk. Supporting the Health & Safety team with effective and efficient document management and administration; supporting action management and tracking for risk assessments, incident investigations, audits, NCRs etc. Supporting the Skills and Workforce Development team providing administrative support to ensure an efficient L&D & Commercial training business. Supporting the Senior Leadership Team support, for example with expenses process and travel arrangements. Working closely with key NCC stakeholders and 3rd party suppliers to support meeting/event planning. Estates Administration Activity: Act as the first point of contact for reactive maintenance or facilities requests, helping to manage email inbox, processing purchase orders and working with H&S advisors. Contractor Administration: Daily administration of the Gatehouse contractor’s system, maintain & update records for contractors attending site to include Inductions & credentials. Providing a range of Office Management Administration support activities. Job descriptions provided at interview stage for full details of activities. What We’re Looking For Practical experience of working on a busy front desk or reception, and strong customer service skills. Relevant experience of handling high volumes of queries – face to face, telephone, e‑mail. Relevant experience of working in an administrative role. Proficient IT skills e.g. MS Office suite (Excel, PowerPoint, Word, Outlook) and experience of using different software and business systems. Desirable: exposure to general Business, Finance, procurement and Estate Systems and processes. Desirable: exposure to Estates and Facilities Management workflows. Desirable experience working in an engineering, manufacturing or research & development company. What We Offer 12.5% employer pension contribution Private medical cover Flexible and hybrid working as standard Clear routes to grow your skills and influence A team that gets things done without the drama. Not sure if it’s a fit? Happy to have a quick chat first, please reach out to contact.me@ncclondon.com or via LinkedIn. Know someone who might be right? Tag or share them with us. Why NCC? We help manufacturers take on bigger challenges – whether that’s building cleaner aircraft, scaling up offshore wind, or strengthening the UK’s supply chains. We deliver practical outcomes, not prototypes that sit on shelves. #J-18808-Ljbffr

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