Administration Assistant

6 days ago

Bracknell, United Kingdom Equivo Ltd Full time

**The role**

The role of Administration Assistant is an operational role having responsibility for assisting in the administration of the firm’s operations and service delivery across regulated motor finance collections activities.

**Our Administration Assistant's are expected to;-**
- This role will have numerous administration tasks and administration coordination to undertake to essentially alleviate a lot of the admin that the existing account managers are having to undertake as demand and volumes grow.
- The KEY element will be uploading and checking all new instructions as well as arranging customer collections, however there will also be an element of client billing and client closure reports which requires speed but with 100% accuracy in addition to a strong ability to collate a summary report of all activity undertaken on the files into a coherent summary report that is submitted directly to our clients upon case closures. This involves sourcing data and photo’s etc. from the case management system and then transcribing into a concise and accurate written report.

**Key Skills and Experience**
- Attention to detail
- Understanding of Excel
- Previous report writing skills (ideal)
- Minimum of 2 years’ experience within an administration role
- You will need to be used to Excel, Word, ideally Sage, telephone call handling

**What we offer**
- Hybrid working - Flexibility to work from home or any of our offices once fully trained.
- Great induction and planned training, to set you up for success
- Ongoing training and mentoring to help you achieve your goals
- Birthday Day - an additional day off and a £50 voucher to spend
- Pension scheme and life assurance to provide peace of mind
- 25 days holiday per annum, plus bank holidays, increasing with years of service.
- The option to buy or sell up to 8 additional days
- Corporate discounts on a wide variety of products and services
- A culture of recognising and supporting hybrid working and flexible needs we may have from time to time

We would love to hear from those with Administration and/or FCA experience.

**Who are Equivo?**

Equivo are the first nationwide provider of end-to-end debt and property recovery services, and we bring a huge wealth of expertise and experience to the market. Equivo pride ourselves on pioneering industry leading technology that empowers our expert teams, achieves new levels of transparency and delivers a digital customer experience.

Equivo has three divisions which specialise in nationwide field collections, legal services and enforcement. We do so with efficiency, sensitivity and commitment to the right resolution. We resolve debt conflict with cool heads, warm hearts and a safe pair of hands, with customer service central to the services we deliver.

**Equal opportunities**

Equivo is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
- **Pre-Employment Screening**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- Store discount
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Bracknell, RG12

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