Tenancy Sustainment Officer

2 weeks ago

London, United Kingdom London Borough of Barking and Dagenham Full time

**About this job**:
An opportunity has arisen to work within the council's Private Sector Housing Team as a Tenancy Sustainment Officer. The Private Sector Housing Team at Barking and Dagenham is part of a larger group of Regulatory Services within the Law and Governance Directorate.

This role is key in helping improve the quality, safety and choice of residential accommodation in Barking and Dagenham through a range of professional and specialist interventions including enforcement, education, mediation and advice.

We are looking for a highly professional and experienced Tenancy Sustainment Officer who displays all of the key behaviours expected from our organisation and who is capable of providing both specialist knowledge and delivering resolution focussed outcomes for our residents. The role requires a commitment and passion for private sector housing work and ensuring the empowerment and protection of tenants and residents from poor and rogue landlords through a range of professional, specialist and regulatory interventions.

**Special requirements for this post**:
Evidence of and a commitment to continuous professional development is important.

**About you**:
You will be a flexible, dynamic and enthusiastic team player with excellent communication skills and a proactive approach to your duties to get them completed as efficiently as possible. You will have a thorough understanding of Private Sector Housing and the current emerging issues and developments in the field that impacts tenants. You will be passionate about improving the quality, safety and choice of residential accommodation in the Borough and committed to making a difference to our private rented tenants and their families.

We want people that embody our organisational values and really care about our communities and borough. If you have the knowledge, skills and experience required for this role and share our values, we would like to hear from you.

**About us**:
We have been on a journey over the past four years, that has seen us go through an ambitious transformation programme to ensure we can deliver real change with our community at the heart of this transformation.

This is an exciting time to be part of the London Borough of Barking and Dagenham with major film studios and the historic food markets of Smithfield, Billingsgate and New Spitalfields moving into the Borough. As an Investors in People Gold Award employer we believe passionately in nurturing and developing our employees. In addition to a positive approach to flexible working we offer investment in your learning and career development as well as a commitment to your wellbeing.

Our Borough is vibrant and diverse and this is something we are proud of. We value the diversity of people who live, work and visit Barking and Dagenham and it is our vision to create a place where people understand, respect and celebrate each other’s differences.

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