Income Management Officer

7 days ago


Haringey, United Kingdom Fox Morris Group Full time

**Income Management Officer - Haringey Council**

**Rate - Negotiable**

**6 Months Contract**
- Customer service experience
- Experience of providing advice on housing, welfare benefits and/or rent arrears.
- Delivering front-line services
- Debt collection/credit control environment and fully conversant with court protocols and the relevant legislation.
- Experience of dealing with and resolving complex disputes
- Extensive experience of working in a customer
- focused (including financial and accounting) environment, using computerised, data based systems.
- Good understanding of the respective obligations and responsibilities of the tenant and landlord.
- Detailed understanding of social housing policies, welfare benefits, and other related policies and the relevant regulations; and appropriate options for tenants to maximise their incomes.
- Customer focused and results driven

**Please let me know if it would to be of interest.**

**Job Type**: Temporary contract

**Salary**: £17.00-£21.00 per hour

Expected hours: 36 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Income Officer: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Haringey, Greater London (required)

Ability to Relocate:

- Haringey, Greater London: Relocate before starting work (required)

Work Location: In person



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