Administrator

2 weeks ago


Blackburn, United Kingdom Chubb Fire & Security Full time

**_It's fun to work in a company where people truly BELIEVE in what they're doing _**

Here at Chubb Fire & Security we have an opportunity for an ** Administrator **to join our Customer Excellence Team based in our ** Head Office at Blackburn ** (BB1 2PR) on a full time, permanent basis.
- The main objective is to provide front line administration to our existing clients.
- You will undertake a full range of administration duties and must be IT literate, in particular possess a good working knowledge of Microsoft Outlook and Excel. Training on in-house systems will be provided
- Produce daily documentation for our clients and partners
- Working with internal stakeholders and external customers to ensure a robust solution can be achieved.
- Ensuring streamlined administrative processes and exceptional customer service to clients
- To maintain customer job files, ensuring that all necessary information is accurately recorded (in hard and electronic format as appropriate), to ensure that full customer history and data is readily available.
- Communicate with Customers, Engineers and Customer Service Centre regarding projects and services as appropriate.
- This key role will assist in the development of the overall Chubb strategy whilst identifying opportunities for continuous improvement throughout the business.

**Working Hours**:Â Monday to Friday 9.00am - 5.00pm

**Qualifications**
- Have experience of working within a dedicated administration support role
- Be IT literate
- Work well in a fast paced, busy support environment
- Are proactive and able to prioritise workloads well
- Have excellent people and communication skills, both written and verbal
- Good attention to detail
- Must be able to work as part of a team
- Ability to work to tight deadlines.
- Demonstrate a real passion for learning about our fantastic industry and customer base with a willingness to learn and develop yourself

**Additional information**

**SALARY**: £23,400Â
- 25 days holiday, plus bank holidays
- Free Onsite Parking
- Cycle to Work Scheme
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- A Central Benefits Platform offering a wide variety discounts
- Health & Wellbeing ResourcesÂ
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence.

LI-IP1

**Additional Information
**About Us, Our Culture & What We Can Offer You**

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. Â We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.


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