Development Support Analyst 3rd Line Support

18 hours ago

London, United Kingdom La Fosse Associates Full time

Hi All, I'm on the lookout for a Development Support Analyst with a 3rd line support background to join an established and growing FinTech in C. London.

**Salary**: Up to £75,000 (depending on experience)

**Location**: C. London

**Working Style**: Flexible (2 days in office per week)

**The Role**

**Responsibilities**
- Diagnose and troubleshoot any trading and risk queries escalated from the Application Support team
- Identify possible development bugs and liaise with development and testing teams to raise and track known issues.
- Liaise between Application Support, DevOps and Development teams to suggest improvements, create processes and automate manual tasks where possible.
- Provide 3rd Line support for all Platforms developed to both internal and external client base.
- New system analysis and implementation.
- Liaison between technology dept. and business groups to communicate system changes.

**Skills & Requirements**
- AWS and Azure skills are highly desirable.
- Comfortable being approached by and liaise with Business sponsors.
- Experience of exchange connectivity, troubleshooting multicast and complex network problems.
- Background in Windows, Linux/Unix OS, including SQL & Oracle database architecture.
- Good T-SQL and PL-SQL abilities.

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