Infrastructure Analyst
2 weeks ago
Infrastructure Analyst / 3rd Line Support Engineer - Wintel, VMware, Windows Server AD/GP, Azure Cloud Migration, Citrix XenApp, O365/MS Exchange Online, MDM/InTune. Permanent, Law Firm, London / Remote (Hybrid 3 Days Onsite). £65k - £70k +Bonus +Benefits
Global Law Firm with significant inhouse server infrastructure seeks an Infrastructure Analyst / 3rd Line Support Engineer to join the team and be involved in a mix of 3rd line support and project delivery work focusing on their Wintel Server environment comprisingcore Windows Server AD/GPo, DNS, VMWare and O365 (MS Exchange Online) and Citrix XenApp technologies.
Additionally, you will deliver and support infrastructure surround MDM technologies inc InTune / EndPoint Manager and MS Teams solutions from an infrastructure perspective.
Whilst this is an infrastructure support role which will involve significant elements of BAU support at the 3rd line you will also be involved in numerous projects to upgrade the Wintel infrastructure and migrate the servers into the Azure cloud working withinseconded project delivery teams with an objective or reducing technical debt.
As the Infrastructure Analyst / 3rd Line Support Engineer you will carry out BAU support, installations, upgrade, moves, maintenance and decommissioning of all Wintel servers (Windows Server, VMWare ESXi etc) and server related equipment adhering to a strictset of guidelines. You will also monitor and maintain all Citrix XenApps, MS Exchange Online / 365 environments and the InTune infrastructure behind the mobile device management piece. Some automation of tasks will be undertaken using Powershell where appropriate
We are searching for Infrastructure Analyst / 3rd Line Support Engineer / Infrastructure Engineer who has worked on a large-scale global server environment where you have gained a mixture of experience of 3rd line BAU support work as well as project work centredaround Windows Server 2012 / 2016 / 2019 Active Directory / Group Policy, VMWare ESXi Clusters, along with MS Azure & AWS deployment exposure as part of a cloud deployment programme. You will ideally bring additional experience with Citrix XenApp or MDM infrastructuretechnology InTune / EndPoint Manager (desktop or service desk experience here will unfortunately not be sufficient as this is a 3rd line infrastructure support role). You will be well organised and possess exceptional communication skills.
You may have been working in a Law Firm, Solicitors, Legal Services environment or similar professional services environments such as Accountancy, Financial Services, Consultancy etc and be able to demonstrate your experience of delivering projects across multiplegeographies.
Excellent opportunity to join a high profile law firm working in a time of digital transformation. Flexible working arrangements and City of London based offices (Hybrid working).
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