Acute Floor Admin Coordinator

We are looking for a highly motivated person to join our Team here at Northwick Park Hospital. The admin coordinator is the first point of contact for patients and visitors who are attending, referred or admitted to the Acute Floor and SDEC (Same Day Emergency Care)

A key aspect of the role is the accurate and timely input of electronic admission, discharge and referral information as well as entering clinical data into the coding module of ICS, ensuring that Trust targets are achieved.

The post holder will be available to work 12.5 hourly shifts on a rotational shift pattern, with the appropriate breaks. This consists of weekdays, weekends and Public holidays.

The post holder may work in the following areas on a rotational basis -Dryden / HDU ward, Dickens Ward, Ambulatory Care Unit, Crick Unit and Darwin Unit.

The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.

The post holder may be required to work at any of the Trust’s sites however this position will be based at Northwick Park Hospital within the Acute Floor area.

The admin coordinator is required to work flexibly within the post to achieve the role outcome.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.


The admin coordinator is the first point of contact for patients and visitors who are attending, referred or admitted to the Acute Floor.

A key aspect of the role is the accurate and timely input of electronic admission, discharge and referral information as well as entering clinical data into the coding module of ICS, ensuring that Trust targets are achieved.

The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.

The post holder may be required to work at any of the Trust’s sites however this position will be based at Northwick Park Hospital within the Acute Floor area.

Deal with enquiries both in person and over the phone from patients, medical staff and the general public in a professional and co-operative manner.

The admin coordinator will be required to develop a good understanding of medical terminology.

Provide the clinicians with administrative support with locating, discharging and marking patients as deceased, ensuring that all the relevant Trust procedures have been adhered to.

The admin coordinator is required to work flexibly within the post to achieve the role outcome.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

**We run major acute services at**:

- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.