Customer Service Administrator

7 days ago

Leicester, United Kingdom Saint Gobain Full time

**The Role**
Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you

At Pasquill we are looking for a customer focused individual to join us as a Customer Service Administrator, helping to deliver a high level of customer service to our customer base at our Stoney Stanton site.

Pasquill is one of 30 Saint-Gobain brand’s. Pasquill specialises in supplying timber engineered products, being the UK's largest trussed rafter supplier.

**This role is available on a Temporary basis for an initial 6-month contract**

In this role, your responsibilities will include:

- Communicating effectively with customers to ensure they are kept up to date
- Liaising with all key stakeholders to communicate any changes to the plan
- Resolving all queries and complaints promptly and effectively
- Ensuring future deliveries are on the production schedule within agreed timescales.
- Ensuring all elements of the stock system are adhered to daily

This is a key role for Stoney Stanton and the successful person must be able to demonstrate:

- Professional business and communication skills
- Strong planning, organising and prioritising skills
- The ability to respond quickly and effectively to situations
- A positive and flexible attitude
- Computer skills

**What we are looking for**:
We are looking for a customer-focused and proactive person who enjoys working as part of a team, whilst also being able to manage your own workload. No previous experience is required. Just a desire to learn and have a passion to put the customer first.

**What’s in it for me?**

In return for your hard work, we have a range of benefits to offer, some of which include; high street discounts, pension schemes, opportunities for career progression, and so much more.

**Is Saint-Gobain an inclusive employer?**

Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

**And what about flexibility?**

The world of work is changing. At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can’t promise to meet every request when we’re recruiting. But we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you

Job Reference: GBR11454

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